Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Chums-anmeldelser

MB

Mr ShabbirA Bangee

Feefo-verifisert

14 days ago

Hva Mr ShabbirA Bangee sa om Chums:

My item was delivered within the stated time!

Karen

Chums

13 days ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Produktanmeldelser

Kjøpsdato: 27/08/2026

0

Pålitelig kunde

Feefo-verifisert

14 days ago

Good

Anirudh

Chums

2 days ago

We are grateful that you took the time out to leave us this positive review.

Produktanmeldelser

Kjøpsdato: 02/09/2026

0

Pålitelig kunde

Feefo-verifisert

14 days ago

Alright!

It was easy to order and they arrived quickly

Anirudh

Chums

2 days ago

We sincerely appreciate your business and your valuable feedback.

Produktanmeldelser

Kjøpsdato: 02/09/2026

0

Pålitelig kunde

Feefo-verifisert

14 days ago

excellent

Anirudh

Chums

2 days ago

We’re really grateful and appreciate you taking the time to share your rating with us. Thanks for shopping with Chums.

Produktanmeldelser

Kjøpsdato: 02/09/2026

0

Pålitelig kunde

Feefo-verifisert

14 days ago

customer service

good customer service when I made enquirery about delivery

Anirudh

Chums

2 days ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Produktanmeldelser

Kjøpsdato: 02/09/2026

0

Pålitelig kunde

Feefo-verifisert

14 days ago

Fast and efficient

Divyashree

Chums

14 days ago

Thanks for sharing your rating with us. Thank you for your custom.

Produktanmeldelser

Kjøpsdato: 02/09/2026

0

Pålitelig kunde

Feefo-verifisert

14 days ago

Pretty good

Divyashree

Chums

14 days ago

We truly appreciate your positive feedback, thank you for your custom.

Produktanmeldelser

Karen

Chums

13 days ago

Thanks for your feedback. It is such a shame your order did not meet your expectations on this occasion. Your feedback is important to us, and we will address your comments with our quality assurance and buying teams for review. I can see that both the return and refund have been processed for you, and credited back to your original method of payment. If you need any further help please get in touch.

Kjøpsdato: 24/08/2026

0

MG

Mr Barry Greenwell

Feefo-verifisert

GBR

14 days ago

Hva Mr Barry Greenwell sa om Chums:

Wrong size shoes

Poor

Karen

Chums

13 days ago

Thanks for your feedback. I am sorry to hear that you were disappointed with your recent order. I understand your frustration after ordering a size 9 and receiving a size 8 in error. We appreciate that receiving the incorrect size is inconvenient and causes unnecessary disappointment. Please accept our sincere apologies for the error and for any inconvenience caused. We value your feedback and will use your comments to help improve our service and order accuracy going forward. If you need any further help please get in touch.

Produktanmeldelser

Karen

Chums

13 days ago

Thanks for your feedback. I am sorry to hear that you were disappointed with your recent order. I understand your frustration after ordering a size 9 and receiving a size 8 in error. We appreciate that receiving the incorrect size is inconvenient and causes unnecessary disappointment. Please accept our sincere apologies for the error and for any inconvenience caused. We value your feedback and will use your comments to help improve our service and order accuracy going forward. If you need any further help please get in touch.

Kjøpsdato: 02/09/2026

0

Pålitelig kunde

Feefo-verifisert

14 days ago

Poor product

what service? they couldn't care, they've got the money

Karen

Chums

13 days ago

Thanks for your feedback. I am sorry to hear that you are disappointed with the trousers you recently received. I understand your frustration, particularly as the two pairs were expected to be identical in size, length and colour, yet you found that one pair was approximately 2cm shorter than the other. Please accept our apologies for any inconvenience caused. We would be happy to exchange the trousers for you. To return the unsuitable pair, simply use the free returns label enclosed with your parcel and send the item back to us at no cost. Once received, we will arrange a replacement to be sent to you. Thank you for bringing this matter to our attention. We value your feedback and regret that the trousers did not meet your expectations on this occasion.

Produktanmeldelser

Karen

Chums

13 days ago

Thanks for your feedback. I am sorry to hear that you are disappointed with the trousers you recently received. I understand your frustration, particularly as the two pairs were expected to be identical in size, length and colour, yet you found that one pair was approximately 2cm shorter than the other. Please accept our apologies for any inconvenience caused. We would be happy to exchange the trousers for you. To return the unsuitable pair, simply use the free returns label enclosed with your parcel and send the item back to us at no cost. Once received, we will arrange a replacement to be sent to you. Thank you for bringing this matter to our attention. We value your feedback and regret that the trousers did not meet your expectations on this occasion.

Kjøpsdato: 28/08/2026

0

MD

Mrs Jenny Down

Feefo-verifisert

14 days ago

Hva Mrs Jenny Down sa om Chums:

The service you give is excellent.

Divyashree

Chums

14 days ago

Thanks for sharing your rating with us. Thank you for your custom.

Produktanmeldelser

Kjøpsdato: 02/09/2026

0

Chums-anmeldelser

Champion Fully Waterproof Padded JacketFlere anmeldelser av dette produktetVis produktnettstedetJacket is comfortable warm and snug to wear!

Pegasus Stretch Cord with FREE BeltFlere anmeldelser av dette produktetVis produktnettstedetI ordered a second pair. I think that says it all.

Pegasus Moleskin Trouser With Hidden Stretch WaistFlere anmeldelser av dette produktetVis produktnettstedetI am waiting for my second pair to arrive. Such a good fit.

Pegasus Wide Fit Touch Fasten SandalsFlere anmeldelser av dette produktetVis produktnettstedetThey are a nice style and comfortable for my very wide feet. I wish they came in a smaller size though as I had to get them too long.

Olivia Quilted Bedspread SetFlere anmeldelser av dette produktetVis produktnettstedetexcellent very good

Pegasus High Waist Stretch Denim TrousersFlere anmeldelser av dette produktetVis produktnettstedetI have a big hernia and these high waisted trousers waist fit above hernia to prevent them falling down as I walk. Good quality denim and elasticated waist means I do not need a belt. Good for me

Pegasus Fleece Lined V Neck JumperFlere anmeldelser av dette produktetVis produktnettstedet3rd colouive bought . Warm . Washes well

High Rise Twill Trouser with Stretch WaistFlere anmeldelser av dette produktetVis produktnettstedetVery good value, and Chums did a good job exchanging the trousers after I had realised I had initially ordered the wrong size.

Stain and Water Resistant High Rise TrousersFlere anmeldelser av dette produktetVis produktnettstedetToo big around the hips. I sent them back.

Pegasus Waterproof Wide Fit Leather HikersFlere anmeldelser av dette produktetVis produktnettstedetShoes returned size nine ordered packing stated size nine but size eight shoes inside.

Jog PantsFlere anmeldelser av dette produktetVis produktnettstedetDisappointed; two pairs supposed to be identical in waist size, length, colour etc; both with same product code but one pair is 2cm SHORTER in leg length than the other. Quality control is obviously...Les mer

Dr Keller Embroidered Faux Fur Lined SlipperFlere anmeldelser av dette produktetVis produktnettstedetI always wear these slippers as I broke my femur over 2 years ago and wear them all the time. Obviously have a few pairs to change too. So I cannot complain.

Hvordan samles Feefo-anmeldelsene inn?

Hvem kan legge igjen en Feefo-anmeldelse?

Hvordan verifiserer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?