Always efficient with notification and processing of Policy renewal
Rachelle
CHU Underwriting Agencies
4 years ago
Hi Peter, We are glad that your renewal experience was a positive one. CHU
0
Del
TS
THE SECRETARY - SP 69734
Feefo-verifisert
4 years ago
Hva THE SECRETARY - SP 69734 sa om CHU Underwriting Agencies:
Some what concerned as a customer for over 10 years that I did not get a reminder notice. Service was quick when I realised and requested it.
Vicki
CHU Underwriting Agencies
4 years ago
Hi Conny
I've checked the policy and can see renewal terms were sent 23/10/2021, 27/11/2021 & 10/01/2022. Not sure why you didn't receive the 27/11/2021 copy which would have been the reminder.
Regards
Vicki
0
Del
MA
Mark
Feefo-verifisert
4 years ago
Hva Mark sa om CHU Underwriting Agencies:
All the documentation was correct..
Rachelle
CHU Underwriting Agencies
4 years ago
Good news.
0
Del
RO
Roger
Feefo-verifisert
Fremantle
4 years ago
Hva Roger sa om CHU Underwriting Agencies:
Excellent
Good response, professional, helpful, very goof service, well explained,, very friendly
Rachelle
CHU Underwriting Agencies
4 years ago
Hi Roger, We are so pleased that you had a positive experience and thank you for taking the time to leave your feedback. CHU
0
Del
PÄlitelig kunde
Feefo-verifisert
4 years ago
Very good service
Very helpeful and answered all my questions
Rachelle
CHU Underwriting Agencies
4 years ago
We are thrilled to receive this feedback - thank you for taking the time to leave it.
0
Del
TS
THE OWNERS OF SP 37472
Feefo-verifisert
4 years ago
Hva THE OWNERS OF SP 37472 sa om CHU Underwriting Agencies:
To be honest, I have never found CHU terribly helpful....
Vicki
CHU Underwriting Agencies
4 years ago
Hi Fiona
Thank you for the feedback even though it's disappointing to read as customer service is important to CHU. To help assist with training and improvement opportunities are you able to me more specific in relation to how we have failed.
Regards
Vicki
0
Del
OJ
Owners Corporation Plan No. PS 513343J
Feefo-verifisert
4 years ago
Hva Owners Corporation Plan No. PS 513343J sa om CHU Underwriting Agencies:
Help and Quick
Thanks. All good
0
Del
PÄlitelig kunde
Feefo-verifisert
4 years ago
Very quick to respond to my request. Thank you.
0
Del
PÄlitelig kunde
Feefo-verifisert
4 years ago
Fast and convenient settlement process
Fast and convenient process for lodgement and settlement is claim
0
Del
PE
Peter
Feefo-verifisert
4 years ago
Hva Peter sa om CHU Underwriting Agencies:
i thought i had paid my last years insurance but had put wrong account in but CHU did not tell me i was not insured or that my policy had expired
Vicki
CHU Underwriting Agencies
4 years ago
Hi Peter
Renewal terms are generally sent via email or post six to eight weeks prior to the due date. If payment is not received 14 days prior to the due date our system automatically releases a duplicate copy.According to our records renewal terms were provided 04/12/2020 and again 30/12/2022.Happy to discuss further.RegardsVictoria
VÄre uavhengige utmerkelser anerkjenner de beste merkevarene for sin kundeservice. Vinnerne kÄres pÄ grunnlag av vurderingene de fÄr fra kundene sine.
Vi samler uavhengig inn tilbakemeldinger pÄ vegne av virksomhetene som samarbeider med oss. Plattformen vÄr tar bare kontakt med bekreftede kjÞpere, sÄ du kan vÊre sikker pÄ at du leser anmeldelser fra ekte kunder.
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Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved Ă„ knytte dem til et salg eller en transaksjon. Folk inviteres bare til Ă„ legge igjen en anmeldelse etter at de har kjĂžpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved Ă„ knytte dem til et salg eller en transaksjon. Folk inviteres bare til Ă„ legge igjen en anmeldelse etter at de har kjĂžpt noe fra virksomheten.