We are so glad you have had a positive experience with CHU
0
Del
Pålitelig kunde
Feefo-verifisert
4 years ago
Self-service!
They sent an email advising it was time to renew the policy. Even though the price of the premium had increased, I simply selected ‘renew’.
I actually think I did most of the work!!
Thank you
Vicki
CHU Underwriting Agencies
4 years ago
Hi
We are always looking at how we can simplify or improve processes. Are you able to specify what we could have done differently.
Regards
Vicki
0
Del
SI
STRATA CORPORATION NO 13799 INC
Feefo-verifisert
4 years ago
Hva STRATA CORPORATION NO 13799 INC sa om CHU Underwriting Agencies:
All i received was emails with renewal
Vicki
CHU Underwriting Agencies
4 years ago
Hi Jeff
Are you referring to the renewal invitation itself? Would you mind providing your feedback as what you would have preferred to receive, see or experience.
Regards
Vicki
SI
STRATA CORPORATION NO 13799 INC
4 years ago
It is only for the renewal as i have no other worries at the present time
0
Del
Pålitelig kunde
Feefo-verifisert
4 years ago
surely 6 words constitutes a few words!
Be more polite, courteous & informative.
Vicki
CHU Underwriting Agencies
4 years ago
Hi
Thank you for your feedback and apologies for the delay in replying. May I ask is it in relation to a phone conversation or email? It would be much appreciated if you are able to be more specific as we are always looking at ways to make improvements. Especially if training related.
Regards
Vicki
Pålitelig kunde
4 years ago
Dear Ms Vicki
In essence my remarks stem from the fact that the email notice for renewing my policy and payment arrived on the due date for payment. Highly unsatisfactory nay irritating and annoying. Please don't feel the need to reply. To quote the words in the green box below "I'm done!"
0
Del
TR
Tracey
Feefo-verifisert
4 years ago
Hva Tracey sa om CHU Underwriting Agencies:
Very easy to deal with.
Rachelle
CHU Underwriting Agencies
4 years ago
Thank you for your feedback Tracey.
0
Del
KF
KEVIN AND KIM FRASER
Feefo-verifisert
4 years ago
Hva KEVIN AND KIM FRASER sa om CHU Underwriting Agencies:
Easy to manage the account and good cover
Rachelle
CHU Underwriting Agencies
4 years ago
Hi Kevin and Kim, Thank you for your positive feedback. We appreciate you taking the time to share your feedback with us and the community. Team CHU
0
Del
VA
Valerie
Feefo-verifisert
4 years ago
Hva Valerie sa om CHU Underwriting Agencies:
Excellent service
Rachelle
CHU Underwriting Agencies
4 years ago
Hi Valerie, we are so pleased. Thank you for taking the time to leave your feedback. Team CHU
0
Del
IR
Irene
Feefo-verifisert
Perth WA
4 years ago
Hva Irene sa om CHU Underwriting Agencies:
Good service and attention to detail but no contact phone numbers!
Hello - we have two ongoing policies with CHU for landlord insurance.
Renewal notices came in heaps of time to allow me to compare policies with other insurance companies, check what was being...
Les mer
0
Del
MA
Mark
Feefo-verifisert
4 years ago
Hva Mark sa om CHU Underwriting Agencies:
Easy process
Rachelle
CHU Underwriting Agencies
4 years ago
Great to hear Mark - thank you for giving this feedback.
0
Del
CR
Craig
Feefo-verifisert
4 years ago
Hva Craig sa om CHU Underwriting Agencies:
All good
speedy response to enquiry. Smooth online experience. Easy to navigate.
Rachelle
CHU Underwriting Agencies
4 years ago
Hi Craig, Thank you for taking the time to leave your feedback. We are so pleased that you had a positive experience with both our customer service team and our website. We will pass on this feedback to the teams.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.