Ordered product for Christmas. .. paid etc. Got a message to say money refunded. I called them and was then told although order had gone through they could not find the item in stock. Let down and...
Les mer
Carolina
Chains of Gold
8 years ago
Good Morning
Oh no! It was great speaking to you that day despite the bad news we had run out of stock for the bracelet.
We thought the fact we contacted you straight away (and refunded straight away) would show our commitment to good service even when we are unable to fulfill an order.
We would love to help you in the future should you need help shopping for another jewellery gift.
All the best
Carolina Chains of Gold
Pålitelig kunde
8 years ago
Carolina is correct she did update me after I contacted about unknown refund. Reading other reviews I think this was an unfortunate event not a common occurrence and would not let it effect ordering again in future. Apologies.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Oh no! It was great speaking to you that day despite the bad news we had run out of stock for the bracelet.
We thought the fact we contacted you straight away (and refunded straight away) would show our commitment to good service even when we are unable to fulfill an order.
We would love to help you in the future should you need help shopping for another jewellery gift.
All the best
Carolina
Chains of Gold