Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Celebrity Cruises Anmeldelser | Kundeservice Anmeldelser for {{merchantUrl}} | Feefo

Viser alle 9,403 anmeldelser

LYNN WARBURTON

Feefo-verifisert

GBR

2 months ago

Celebrity Cruises

2 months ago

Thank you for taking the time to rate our service Lynn.

MICHAEL BROWN

Feefo-verifisert

GBR

2 months ago

Hva MICHAEL BROWN sa om Celebrity Cruises:

Be aware of misleading discounts.

I reacted to an advert saying 30% discount ending midnight Monday 9th March. It had a countdown and I rushed into making a booking for 18months time. The next day after the offer had finished the...

Les mer

Celebrity Cruises

2 months ago

Thank you for taking the time to share your feedback Michael, and we're truly sorry for the disappointment this pricing change has caused. We completely understand how frustrating it must feel to book under the impression that an offer is ending, only to later see a lower price available. Please know that our pricing is dynamic and can fluctuate based on a variety of factors, including demand, availability, and ongoing promotions. Because of this, prices may increase or decrease at any time — even after a specific offer has ended. We understand that this can sometimes lead to experiences like yours, and sincerely apologise for any confusion or inconvenience this has caused. Your comments are extremely valuable, and we will pass them along to the appropriate team so we can continue improving the clarity of our promotions and guest experience. If there’s anything you would like us to review regarding your booking, or if you need any further assistance then please feel free to reach out to us on 0344 493 2043 or email customerserviceuk@celebritycruises.com.

MARK THOMAS

Feefo-verifisert

GBR

2 months ago

Hva MARK THOMAS sa om Celebrity Cruises:

Great experience

Excellent help and advice from member of staff

Celebrity Cruises

2 months ago

Thank you for your feedback Mark, we look forward to welcoming you onboard!

JANE LENIHAN

Feefo-verifisert

GBR

2 months ago

Hva JANE LENIHAN sa om Celebrity Cruises:

Outstanding customer service

Excellent throughout whole experience from booking, to sailing. Outstanding holiday.

Celebrity Cruises

2 months ago

Thank you for your feedback Jane, we are delighted to hear that you enjoyed your time onboard. We hope to welcome you back in the near future!

J BARR

Feefo-verifisert

GBR

2 months ago

Hva J BARR sa om Celebrity Cruises:

Usual great service

As always, very helpful and getting the best price.

Celebrity Cruises

2 months ago

Thank you for your feedback Jane, we look forward to welcoming you onboard!

ROGER WARREN

Feefo-verifisert

GBR

2 months ago

Hva ROGER WARREN sa om Celebrity Cruises:

Very helpful Michelle in Weybridge.

Celebrity Cruises

2 months ago

Thank you for your feedback Roger.

Pålitelig kunde

Feefo-verifisert

2 months ago

Excellent service

Excellent staff, food and entertainment.

Celebrity Cruises

2 months ago

Thank you for your feedback.

Pålitelig kunde

Feefo-verifisert

2 months ago

Celebrity Cruises

2 months ago

Thank you for taking the time to rate our service.

Pålitelig kunde

Feefo-verifisert

2 months ago

Had problem with my husbands captains club as could not get the excursions showing his discount only mine, spoke to celebrity rep and this was rectified within 30 minutes.

Celebrity Cruises

2 months ago

Thank you for your feedback!

Pålitelig kunde

Feefo-verifisert

2 months ago

Celebrity are outstanding in everything. The best in my opinion.

Helpful as always, polite & clear in questions that are being asked. Whether I am speaking to an agent at Celebrity shore side or on one of the Celebrity fleet there is always someone that is there...

Les mer

Celebrity Cruises

2 months ago

Thank you so much for your feedback, we look forward to welcoming you onboard!

Har du ikke mottatt en invitasjon til å gi en anmeldelse?

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Våre uavhengige utmerkelser anerkjenner de beste merkevarene for sin kundeservice. Vinnerne kåres på grunnlag av vurderingene de får fra kundene sine.

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Hvorfor stole på Feefo-anmeldelser?

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Celebrity Cruises-anmeldelser

Hvordan samles Feefo-anmeldelsene inn?

Hvem kan legge igjen en Feefo-anmeldelse?

Hvordan verifiserer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?