Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Celebrity Cruises Anmeldelser | Kundeservice Anmeldelser for {{merchantUrl}} | Feefo

Viser alle 9,403 anmeldelser

CHRISTINE LANGABEER

Feefo-verifisert

GBR

2 months ago

Hva CHRISTINE LANGABEER sa om Celebrity Cruises:

Relaxing with lots to do.

Your staff are very polite and they give a excellent service.

Pålitelig kunde

Feefo-verifisert

2 months ago

Booking system is glitchy

Point of booking service is poor. They have a system where you can put a booking on hold for a number of days but when you actually go in to finalise the booking it can’t be shown on your account or...

Les mer

Celebrity Cruises

2 months ago

Thank you for your feedback. We truly appreciate the comments you have shared and will pass them on to the relevant team for review, as well as to explore any further improvements we can implement to enhance our service. Should you have any additional questions or require further assistance, please do not hesitate to contact us on 0344 493 2043 or via email at customerserviceuk@celebritycruises.com.

SUSAN PRICE

Feefo-verifisert

GBR

2 months ago

Hva SUSAN PRICE sa om Celebrity Cruises:

Easy booking process

Good booking process the same as Royal Caribbean. This will be my first sailing with Celebrity so hope it will be just as good as Royal Caribbean.

Celebrity Cruises

2 months ago

Thank you for your feedback Susan, we look forward to welcoming you onboard Celebrity Cruises and we sincerely hope you have a wonderful first time onboard with us!

GERAINT FRAZER

Feefo-verifisert

GBR

2 months ago

Hva GERAINT FRAZER sa om Celebrity Cruises:

Very good , Nearly an excellent grade

Celebrity Cruises

2 months ago

Thank you for your feedback Geraint.

BRENDAN CRAWFORD

Feefo-verifisert

IRL

2 months ago

Celebrity Cruises

2 months ago

Thank you for taking the time to rate our service Brendan.

Pålitelig kunde

Feefo-verifisert

2 months ago

Celebrity Cruises

2 months ago

Thank you for taking the time to rate our service.

MICHAEL SIKORA

Feefo-verifisert

GBR

2 months ago

Celebrity Cruises

2 months ago

Thank you for taking the time to rate our service Michael.

CLIVE HANCOCKS

Feefo-verifisert

GBR

2 months ago

Hva CLIVE HANCOCKS sa om Celebrity Cruises:

Very helpful lady booked us 👍

Celebrity Cruises

2 months ago

Thank you for your feedback Clive, we look forward to welcoming you onboard!

Pålitelig kunde

Feefo-verifisert

2 months ago

Helpful

Celebrity Cruises

2 months ago

Thank you for your feedback.

Pålitelig kunde

Feefo-verifisert

2 months ago

Do not use the spa services

After coming of the most incredible cruise, we started the next cruise of our back to back with high hopes, expectations were high; however, we saw the final invoice for the previous cruise and it...

Les mer

Celebrity Cruises

2 months ago

Thank you for taking the time to share your feedback with us. We are truly sorry for the stress and inconvenience you experienced regarding the spa charges, as this is certainly not the seamless and relaxing experience we aim to provide. While we are pleased to hear that the Retreat team was able to resolve the matter and that you enjoyed many aspects of your cruise, we fully understand how upsetting this situation was and appreciate you bringing it to our attention. Your comments have been noted and will be shared with the appropriate teams, as guest feedback is invaluable in helping us improve.

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Celebrity Cruises-anmeldelser

Hvordan samles Feefo-anmeldelsene inn?

Hvem kan legge igjen en Feefo-anmeldelse?

Hvordan verifiserer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?