Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Celebrity Cruises Anmeldelser | Kundeservice Anmeldelser for {{merchantUrl}} | Feefo

Viser alle 9,403 anmeldelser

SARAH WALKER

Feefo-verifisert

GBR

2 months ago

Hva SARAH WALKER sa om Celebrity Cruises:

Dreadful customer service

I’m still struggling to get help. I have a courtesy hold on a booking as a UK traveller and the invoice has come through in USD. One agent has told me I have to phone the US and deal with them,...

Les mer

Celebrity Cruises

2 months ago

Thank you for sharing your feedback with us, Sarah. We’re very sorry to learn of the frustration you experienced and appreciate you taking the time to bring this to our attention. As your booking was held in USD, it is managed by our Miami (US) office, and only that team is able to handle any amendments to the reservation. For a booking to be issued in GBP, you would need to cancel the original booking and rebook through the appropriate office (UK). We understand how this process may have been unclear, and we regret any mixed messaging you received. For future reference, we kindly advise you to refer to our UK website to see prices in GBP on the following link: https://www.celebritycruises.com/gb/ Alternatively, you can contact our UK team on 0344 493 2043. We can confirm that a member of our US team has since assisted and your booking has now been confirmed. Your feedback will be shared internally, and we sincerely hope to restore your confidence as we look forward to welcoming you onboard.

ANN MARTINDALE

Feefo-verifisert

GBR

2 months ago

Hva ANN MARTINDALE sa om Celebrity Cruises:

Its always time to celebrate with Celebrity Cruises

When booking a special holiday for our family of 10, the customer service assistant went out of her way to find us the suites all together and a room for our daughter her husband and 2 children to...

Les mer

Celebrity Cruises

2 months ago

Thank you for your feedback, Ann. We are delighted to welcome you and your family onboard to celebrate your 70th birthday, and we hope this special occasion will be truly memorable.

Pålitelig kunde

Feefo-verifisert

2 months ago

Excellant booking service.

Excellant experience from Ian as always. Dealt with any questions I had in a friendly and efficient manner. All booked and looking forward to our cruise later in the year.

Celebrity Cruises

2 months ago

Thank you for your feedback, we look forward to welcoming you onboard.

CLIFFORD ROBINSON

Feefo-verifisert

GBR

2 months ago

Hva CLIFFORD ROBINSON sa om Celebrity Cruises:

Infinity 09.03.2026 to 20.03.2026

Service received throughout the Cruise from the Cabin Steward through to Restaurant, Ocean View Cafe, entertainment and Guest Relations was excellent.

Celebrity Cruises

2 months ago

Thank you for your feedback Clifford, we're happy to hear that you enjoyed your time onboard and look forward to welcoming you back again in the future!

SHEREE SCOGGINS

Feefo-verifisert

GBR

2 months ago

Hva SHEREE SCOGGINS sa om Celebrity Cruises:

Professional company 10/10

Very helpful and patient advisor the booking experience was easy and straightforward thank you very much professional

Celebrity Cruises

2 months ago

Thank you for your feedback Sheree, we look forward to welcoming you onboard!

ROBERT STAIN

Feefo-verifisert

GBR

2 months ago

Hva ROBERT STAIN sa om Celebrity Cruises:

Expert help

Excellent Knowledge and care

Celebrity Cruises

2 months ago

Thank you for your feedback Robert.

PAUL HENDY-GARDNER

Feefo-verifisert

GBR

2 months ago

Hva PAUL HENDY-GARDNER sa om Celebrity Cruises:

Great service booking our cruise.

Called Celebrity Cruises and spoke to a wonderful lady Marde. She was kind, helpful and had a great knowledge. Her customer service was excellent and she gave me confidence in book our cruise. I...

Les mer

Celebrity Cruises

2 months ago

Thank you for your feedback Paul, we look forward to welcoming you onboard!

Pålitelig kunde

Feefo-verifisert

2 months ago

Celebrity Cruises

2 months ago

Thank you for taking the time to rate our service.

JOE WOOD

Feefo-verifisert

GBR

2 months ago

Celebrity Cruises

2 months ago

Thank you for taking the time to rate our service Joe.

AUDREY THOMAS

Feefo-verifisert

GBR

2 months ago

Hva AUDREY THOMAS sa om Celebrity Cruises:

Easy booking experience

I’ve always received good service from celebrity

Celebrity Cruises

2 months ago

Thank you so much for your feedback Audrey.

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Celebrity Cruises-anmeldelser

Hvordan samles Feefo-anmeldelsene inn?

Hvem kan legge igjen en Feefo-anmeldelse?

Hvordan verifiserer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?