Capital Hair & Beauty-anmeldelser

Thank you for your lovely review! We're so pleased to hear you were able to make the most of our VAT Free weekend. We understand it's disappointing that some brands, such as Colour Wow and K18, aren't included in the promotion. Unfortunately, certain brands are excluded due to supplier restrictions, but we appreciate your understanding. Thank you for choosing to shop with us, and we look forward to welcoming you back again soon!

Thank you so much for your wonderful review! We're delighted to hear you found our products to be great value and that taking advantage of our free delivery offer made your purchase even better. it's good to know your order arrived promptly. We really appreciate your support and look forward to serving you again soon!

Thank you for your feedback. We are genuinely sorry for the issues you experienced with this order and understand how frustrating delays can be, especially when they impact your business. Unfortunately, the original parcel was damaged in transit by the courier, which was outside of our control. As soon as we were made aware of the issue, we arranged a replacement order to be sent out as quickly as possible at no additional cost to you. Regarding the missing item, this was actually a complimentary free gift that was offered on a first-come, first-served basis and was not part of the products purchased in your order. However, as a gesture of goodwill, we have now sent one out to you since we have received more stock. We always aim to provide both competitive pricing and excellent service, and while we appreciate that this experience did not meet your expectations, we feel it is important to clarify the circumstances surrounding your order.