Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Capital Fortune-anmeldelser

Viser alle 1,241 anmeldelser

Trusted Customer

Feefo-verifisert

8 years ago

Hva Trusted Customer sa om Capital Fortune:

Like walking in treacle

The process took a painfully long time and documents that seemed to be acceptable weren't.... however, to be fair, I think that much of this was driven by Santander who seemed to reject documents...

Les mer

Customer Services Team

Capital Fortune

8 years ago

I have looked into this for you and can see that you were required to provide a lot of supporting documents. Thanks for your perseverance with the lender and we're pleased we managed to get you through

Trusted Customer

Feefo-verifisert

Cotswolds

8 years ago

Hva Trusted Customer sa om Capital Fortune:

Efficient, on the ball and a very good service. It is a difficult process to obtain a mortgage 'on-line' ~ there are very many hoops to jump through and a great deal of paperwork to obtain. During...

Les mer

Customer Services Team

Capital Fortune

8 years ago

Great feedback - thank for the 5 stars!

Pålitelig kunde

Feefo-verifisert

8 years ago

Professional, helpful, deliver what they promise. Outstanding.

Excellent customer service. They guided us through the whole process in a helpful, thoughtful manner. Everyone we dealt with was well informed, patient as we hunted down the required information and...

Les mer

Customer Services Team

Capital Fortune

8 years ago

Thanks for the 5 stars - appreciated

Pålitelig kunde

Feefo-verifisert

8 years ago

Wouldn’t hesitate to recommend

Very good service from Capital Fortune, especially Peter Bartlett who was always very helpful and provided updates, chasing mortgage company throughout process, especially when there were IT issues....

Les mer

Customer Services Team

Capital Fortune

8 years ago

Great feedback and thanks for the 5 stars!

Trusted Customer

Feefo-verifisert

Essex

8 years ago

Hva Trusted Customer sa om Capital Fortune:

5* Service

5* service every time, can highly recommend Capital Fortune for assistance with your mortgage, thank you for making the transition for us run so smoothly.

Customer Services Team

Capital Fortune

8 years ago

Thanks for the 5* rating - this means a lot to the whole Team. Thank YOU!

Trusted Customer

Feefo-verifisert

France/UK

8 years ago

Hva Trusted Customer sa om Capital Fortune:

Outstanding experience from a truly professional company!!!

The experience with Capital fortune was outstanding from start to finish. Our situation was unusually complicated, however, they were patient and thorough, and provided the highest level of service,...

Les mer

Customer Services Team

Capital Fortune

8 years ago

Brilliant feedback and very much appreciated. I have passed your comments ion to James, Fowzia, Anna and Alex

Trusted Customer

Feefo-verifisert

8 years ago

Hva Trusted Customer sa om Capital Fortune:

the whole approach was very professional and efficient from start to finish-understanding my needs along with frustration I was experiencing from other parties.,so thank you to James Drury,Stehen...

Les mer

Customer Services Team

Capital Fortune

8 years ago

Thanks for the 5 stars and I've passed your comments personally on to James, Stephen and Fowzia

Pålitelig kunde

Feefo-verifisert

8 years ago

Quick and efficient service from Laura, communication was excellent

Customer Services Team

Capital Fortune

8 years ago

Great feedback and I've passed your 5 stars review on to Laura

Trusted Customer

Feefo-verifisert

8 years ago

Hva Trusted Customer sa om Capital Fortune:

Excellent

I can honestly say I have never had an easier experience changing mortgage rates than this. Laura McNicol was excellent and made this a simple trouble free event without us really having to lift a...

Les mer

Customer Services Team

Capital Fortune

8 years ago

Great 5 stars and another great review for Laura

Pålitelig kunde

Feefo-verifisert

8 years ago

We were kept in touch throughout the process, initially by Stephen Marsh and later by Fowzia Sultana. Fowzia was particularly helpful in sorting and sending scanned documents for me. Initially,...

Les mer

Customer Services Team

Capital Fortune

8 years ago

Thanks for the feedback and I've passed this on to Stephen and Fowzia

Har du ikke mottatt en invitasjon til å gi en anmeldelse?

Feefo Trusted Service Awards

Våre uavhengige utmerkelser anerkjenner de beste merkevarene for sin kundeservice. Vinnerne kåres på grunnlag av vurderingene de får fra kundene sine.

Hva er Trusted Service Awards?

Hvorfor stole på Feefo-anmeldelser?

Lær mer om Feefo