Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Capital Fortune-anmeldelser

Viser alle 1,241 anmeldelser

Pålitelig kunde

Feefo-verifisert

8 years ago

First class, could not be better.

Good thoughtful help and advice followed by efficient handling of all the details and follow up leading to a timely and satisfactory conclusion. Every member of the team I dealt with was polite to a...

Les mer

Customer Services Team

Capital Fortune

8 years ago

Great feedback and thank you for awarding the 5 stars!

Trusted Customer

Feefo-verifisert

Stevenage

8 years ago

Hva Trusted Customer sa om Capital Fortune:

I would recommend them

Excellent service especially from Peter Bartlett who handled my mortgage application explaining all options. Capital Fortune handled the application and followed it through until I received a...

Les mer

Customer Services Team

Capital Fortune

8 years ago

Thanks for the comments and the 5 stars!

Trusted Customer

Feefo-verifisert

8 years ago

Hva Trusted Customer sa om Capital Fortune:

Why would you use anyone else when Capital Fortune can find you the right m

Service from time of initial telephone call to mortgage offer was first class. Telephone calls were always returned and effective information supplied. Peter Bartlett my initial point of contact was...

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Customer Services Team

Capital Fortune

8 years ago

Brilliant comments and we've passed them on to Peter, Stephen and Fowzia. Thanks for the 5 stars!

Pålitelig kunde

Feefo-verifisert

8 years ago

Great Service from James Drury, Stephen Marsh and Team. Highly reccommend!

Customer Services Team

Capital Fortune

8 years ago

Thanks for the 5 stars - we've passed your comments on to James, Stephen and the Team

Pålitelig kunde

Feefo-verifisert

8 years ago

Competitive, Efficient, Delivery - Highly Recommend.

I would highly recommend Capital Fortune if you are looking for a competetive mortgage, particularly when there are complexities relating to your mortgage application that require a personal and...

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Customer Services Team

Capital Fortune

8 years ago

Really great comments and feedback. Thanks for the 5 stars!

Trusted Customer

Feefo-verifisert

8 years ago

Hva Trusted Customer sa om Capital Fortune:

Great company

Very good experience with this company. Very knowledgeable staff and always keep you updated on progress. Having used other companies/brokers I have been much more impressed with Capital Fortune....

Les mer

Customer Services Team

Capital Fortune

8 years ago

Thanks for the 5 * rating - we've p[***** your comments on to James and Fowzia

Trusted Customer

Feefo-verifisert

Sydney

8 years ago

Hva Trusted Customer sa om Capital Fortune:

Mortgage successfully refinanced, with a few hitches along the way.

To start with, I was a bit frustrated by the having to send documents Intl express post twice, at $42 each. This could've been avoided with clearer communication - though I accept part of this...

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Customer Services Team

Capital Fortune

8 years ago

Really good feedback - particularly regarding the call we made and time we made it. We clearly got that wrong and I have re-enforced the need to check time zones with the fees team. Only by giving us such open feedback can we ever improve the service and I thank you for that.

Trusted Customer

Feefo-verifisert

8 years ago

Hva Trusted Customer sa om Capital Fortune:

This is my second time and they proved it again they are the best all department are very good easy to communicate with them. Thanks again

Customer Services Team

Capital Fortune

8 years ago

Great feedback - thanks for the 5 stars!

Trusted Customer

Feefo-verifisert

8 years ago

Hva Trusted Customer sa om Capital Fortune:

Very good service - fast, responsible, transparent and helpful.

Customer Services Team

Capital Fortune

8 years ago

We appreciate the feedback and 5 stars!

Trusted Customer

Feefo-verifisert

8 years ago

Hva Trusted Customer sa om Capital Fortune:

Capital Fortune identified an appropriate mortgage provider within 24 hours

Greg Simkins matched my requirements with a mortgage provider within 24 hours. Stephen Marsh took responsibility of coordinating all the required documentation and forwarding it to the mortgage...

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Customer Services Team

Capital Fortune

8 years ago

Great feedback and thanks for the 5 stars. We've passed this on to both Greg and Stephen

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