Curvy Kate-anmeldelser

Hi there, We are incredibly grateful that you took the time out to leave us this feedback! We hope to see you again soon! Best wishes, The Curvy Kate Team

Hi there, Wow, thank you for the glowing review! We are so glad to hear that you were impressed with our product and that it exceeded your expectations. We strive to deliver exceptional customer service and quality, and it's always rewarding to receive such positive feedback. We hope to have the opportunity to serve you again soon. Best wishes, The Curvy Kate Team

Hi there, Thank you for taking the time to leave us a review. We're sorry to hear that your experience with us fell short of your expectations. You are of course welcome to return any items in their original unworn condition with tags on for a refund if not suitable as per our 90 day return policy. Our sincerest apologies, COD (cash on delivery) charges are duties and taxes set by Canada customs and paid via Canada post plus any handling fees - and not something we as a company charge, or obtain profit from. All items imported into Canada, that are valued over $20 CAD will have COD charges applied and the recipient will be instructed to make a payment upon collection or delivery of the parcel. When it comes to customs and others, we do have the following stated on our website: https://ca.curvykate.com/pages/terms-and-conditions#q6 https://ca.curvykate.com/pages/delivery#q4 If you have any further questions or concerns, please do not hesitate to reach out to us at support@curvykate.com where a member of the team would be happy to help. Best wishes, The Curvy Kate Team

Hi there, The team here at Curvy Kate is thrilled to receive such a great review! We hope to see you again soon. Best wishes, The Curvy Kate Team

Hi there, Thank you for taking the time to share your honest review. I’m sorry to hear that the sizing wasn’t quite right for you this time and are sorry for the disappointment that this has caused. Our sincerest apologies, customs charges are duties and taxes imposed by the local customs authority plus any handling fees - and are not something we as a company charge or obtain profit from. For countries outside the UK & EU, depending on the customs authorities, you may be liable for paying additional duty/tax, and this is dependent on the types of goods that you are purchasing plus their total value, although some items can be imported without any customs charges at all. When it comes to customs and others, we do have the following stated on our website: https://ca.curvykate.com/pages/delivery#q4 The team are always looking for ways to improve, and this is something we'll definitely look further into whilst reviewing our international customers’ experience. If you require any fitting and style advice, please do reach out to us at support@brastop.com or via chat and we will be happy to help you with this. Best wishes, The Curvy Kate Team

Hi there, It’s great to know that you love our website and the quality of products! We hope to see you again soon! Best wishes, The Curvy Kate Team

Hi there, Thank you for sharing such a positive experience. It means the world to us! :) Best Wishes, Curvy Kate Team

Hi there, Thank you for taking the time to share your feedback. We are sorry to hear that your purchases were not quite right. Bra fitting and find the perfect fit can be a bit of journey. Should you need a little guidance , you can use our intuitive Bra Fit Quiz here: https://www.curvykate.com/pages/bra-fit-quiz, check out our handy bra fitting tips here: https://www.curvykate.com/pages/bra-fitting-tips#tips-fitting or contact our Customer Care Team directly on support@curvykate.com Best wishes, The Curvy Kate Team

Hi there, Thank you for your review. Although, we are very happy to hear that you are satisfied with your purchase, we are sorry to hear there was an additional fee to be paid upon receiving your order. Our sincerest apologies, the COD (cash on delivery) charges are duties and taxes set by Canada customs and paid via Canada post plus the Landmark Global handling fee. If you would like to avoid handling fees, you can request from the broker forms to do it yourself with Canadian customs, however, please note, a customs broker will check the commodity codes (every product on the planet has a unique individual code) that are then used to prepare the customs documentation. The customs broker is electronically registered with customs, speeding up communications, and sorting it out on your behalf as getting the customs documentation wrong can mean goods are held up, or even confiscated. All items imported into Canada, that are valued over $20 CAD will have COD charges applied and the recipient will be instructed to make a payment upon collection or delivery of the parcel. Best Wishes, Curvy Kate Team

Hi there, Thank you for your lovely feedback. Our Team always love to hear when our customers are having a great experience. We are happy to hear that your order has arrived quickly and we cannot wait to see you again soon! x Best Wishes, Curvy Kate Team