Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Birmingham Bank-anmeldelser

Viser alle 258 anmeldelser

Pålitelig kunde

Feefo-verifisert

1 year ago

My Application

I made a mistake on my application and the staff went an extra mile to fix the problem. The attitude was refreshing.

Letizia

Birmingham Bank

1 year ago

Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.

Kjøpsdato: 24/07/2025

Pålitelig kunde

Feefo-verifisert

1 year ago

Simple to open and fund

I opened a fixed rate 3 years saving account. Very simple to open and fund, money shows instantly in the account. An email is also sent immediately confirming funds have been received.

Letizia

Birmingham Bank

1 year ago

Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.

Kjøpsdato: 24/07/2025

Pålitelig kunde

Feefo-verifisert

1 year ago

Pensioner unable to do in line banking. Phoned birmingham asked many questions to ensure my money would be safe. They went through each stage of on line account and confirmed an email would be sent...

Les mer

Letizia

Birmingham Bank

1 year ago

Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.

Kjøpsdato: 15/07/2025

Pålitelig kunde

Feefo-verifisert

1 year ago

Applying for a bond account with Birmingham Bank

Opening the account (bonds) was very straightforward. Application process simple.

Letizia

Birmingham Bank

1 year ago

Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.

Kjøpsdato: 01/07/2025

Pålitelig kunde

Feefo-verifisert

1 year ago

Prompt acknowledgment of funds

Letizia

Birmingham Bank

1 year ago

Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.

Kjøpsdato: 16/07/2025

Pålitelig kunde

Feefo-verifisert

1 year ago

straightforward and easy to open an account

Letizia

Birmingham Bank

1 year ago

Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.

Kjøpsdato: 04/07/2025

Pålitelig kunde

Feefo-verifisert

1 year ago

Easy to apply and open an account.

Opening an account was good as the money was credited to the new account straight away. Only some difficulty linking my paying account to the new account.

Letizia

Birmingham Bank

1 year ago

Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.

Kjøpsdato: 18/07/2025

Pålitelig kunde

Feefo-verifisert

1 year ago

Quick and easy to use web service.

Letizia

Birmingham Bank

1 year ago

Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.

Kjøpsdato: 18/07/2025

Pålitelig kunde

Feefo-verifisert

1 year ago

Picked from Martin Lewis's Site

Application online was easy although you cannot have a joint account. When I did need to speak to someone I was not vetted by a BOT

Letizia

Birmingham Bank

1 year ago

Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.

Kjøpsdato: 12/07/2025

Pålitelig kunde

Feefo-verifisert

1 year ago

Need to up their game

Staff lack product knowledge : Very poor/slow onboarding process Total lack of communication

Letizia

Birmingham Bank

1 year ago

We’re really sorry to hear you had a poor experience; it is not typical of the service we provide. I can see from our records that we have connected directly with you to come to a resolution. If you have any further queries please do call on 03330 048 048.

Kjøpsdato: 12/07/2025

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Feefo Trusted Service Awards

Våre uavhengige utmerkelser anerkjenner de beste merkevarene for sin kundeservice. Vinnerne kåres på grunnlag av vurderingene de får fra kundene sine.

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