Opening an account was good as the money was credited to the new account straight away. Only some difficulty linking my paying account to the new account.
Letizia
Birmingham Bank
9 months ago
Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.
Kjøpsdato: 18/07/2025
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Feefo-verifisert
9 months ago
Quick and easy to use web service.
Letizia
Birmingham Bank
9 months ago
Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.
Staff lack product knowledge :
Very poor/slow onboarding process
Total lack of communication
Letizia
Birmingham Bank
9 months ago
We’re really sorry to hear you had a poor experience; it is not typical of the service we provide. I can see from our records that we have connected directly with you to come to a resolution. If you have any further queries please do call on 03330 048 048.
Just invested with Birmingham Bank, a good fixed 5 year rate , easy to set up and invest.
Letizia
Birmingham Bank
9 months ago
Thanks so much for your lovely feedback. We’re really glad to hear you had a great experience getting started with your Fixed Rate Bond. It’s a pleasure to have you with us.
Kjøpsdato: 08/07/2025
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Del
Pålitelig kunde
Feefo-verifisert
9 months ago
Good.
Responded with email promptly but I suppose that is automated?
too early in the relationship to comment further
Letizia
Birmingham Bank
9 months ago
Thank you for taking the time to review to your experience. Your feedback guides where we focus our improvements. We look forward to having the chance to do better next time.
Birmingham Bank unlocks opportunities for customers and intermediary partners through useful technology, exceptional value and trusted relationships. The Bank offers a wide range of savings deposit products directly to customers, and specialist buy to let mortgage lending exclusively via a select panel of mortgage intermediaries.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Birmingham Bank unlocks opportunities for customers and intermediary partners through useful technology, exceptional value and trusted relationships. The Bank offers a wide range of savings deposit products directly to customers, and specialist buy to let mortgage lending exclusively via a select panel of mortgage intermediaries.