Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Bikmo-anmeldelser

Viser alle 3,419 anmeldelser

Alan Turner

Feefo-verifisert

3 years ago

Hva Alan Turner sa om Bikmo:

Very happy

Tom

Bikmo

3 years ago

Thanks for your review. We hope we keep you feeling this way during your time with Bikmo!

Kjøpsdato: 15/09/2023

MARK TOMKINSON

Feefo-verifisert

3 years ago

Hva MARK TOMKINSON sa om Bikmo:

Don't bother.

A calculated freebee con

James Marsh

Bikmo

3 years ago

Hi Mark, We provide 14 days free cover on new bike purchases. Once the free cover period is coming to an end, we'll provide you with a quote to extend cover past the 14 day free period. You're only required to provide your payment details if you decide to proceed with a full Bikmo policy. Please contact the CX team if you'd like to discuss your policy in more detail, we'll be happy to answer any queries or discuss any concerns you may have. Email: support@bikmo.com Tel: 01244 470337 Thank you

Kjøpsdato: 03/08/2023

Pålitelig kunde

Feefo-verifisert

3 years ago

A flexibility of an instant cover

The option of the trial insurance period offers not only a convenience of the arrangement, but foremost the comfort of the immediate enjoyment of the purchase made.

James Marsh

Bikmo

3 years ago

Congratulations on your new bike, and thank you for the excellent feedback! Ride safe.

Kjøpsdato: 09/04/2023

Pålitelig kunde

Feefo-verifisert

3 years ago

Clear & easy to sign up

Eay to sign up, clear details of cover and any restrictions

Tom

Bikmo

3 years ago

Thanks for providing your feedback!

Kjøpsdato: 13/09/2023

Peter Harvey

Feefo-verifisert

3 years ago

Hva Peter Harvey sa om Bikmo:

Fairly straightforward

James Marsh

Bikmo

3 years ago

Thank you for insuring with Bikmo, Peter. Ride safe.

Kjøpsdato: 11/09/2023

Sophie Kesteven

Feefo-verifisert

3 years ago

Hva Sophie Kesteven sa om Bikmo:

Immediately helpful - no faff!

I wish I could remember the person's name - they were so helpful, lovely, and immediately helpful. No faff!

James Marsh

Bikmo

3 years ago

Thank you for the excellent feedback, Sophie. You were supported by Steve Jones in our Customer Experience team, I'll be sure to pass your kind words onto him. Ride safe.

Kjøpsdato: 07/09/2023

Gerhard Holischka

Feefo-verifisert

Hallein

3 years ago

Hva Gerhard Holischka sa om Bikmo:

Im Vorfeld haben wir abgestimmt, ob unsere Fahrradscchlösser von Bilmo akzeptiert werden. Abschluss der Versicherung für unsere Räder war einfach und wir hoffen, daß wir nie die Versicherung in...

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Alex D.

Bikmo

3 years ago

Hallo Gerhard, vielen Dank für deine Bewertung! Es freut uns, dass wir dir ein gutes Gefühl geben können. Wir wünschen dir weiterhin viel Spaß beim Biken!

Kjøpsdato: 24/07/2023

Pålitelig kunde

Feefo-verifisert

3 years ago

Excellent

Comprehensive level of insurance cover for my new E bike with affordable monthly payments

Tom

Bikmo

3 years ago

Thanks for taking the time out to provide your review so far. Ride safe!

Kjøpsdato: 20/07/2023

David

Feefo-verifisert

Skipton

3 years ago

Hva David sa om Bikmo:

Quick and efficient service with a fast response to my question.

Tom

Bikmo

3 years ago

Thanks for providing your feedback!

Kjøpsdato: 30/08/2023

Bikmo Rider

3 years ago

Hva Bikmo Rider sa om Bikmo:

The absolute worst customer service I have ever encountered.

The absolute worst customer service I have ever encountered. After overcharging me, and months of emails back and forth, Bikmo finally agreed to credit me the amount over charged. 5 months later I am...

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James Marsh

Bikmo

2 years ago

Hi Adam, We sincerely apologise for the delay in us reaching a resolution for your payment / refund errors. I'm pleased that we have since been able to resolve this for you you, and that a full investigation into the circumstances surrounding the errors has been carried out. The service you received was certainly not up to the usual high standard we strive to achieve, and we are very sorry for this. Additional training and processes have now been put in place to avoid anything similar from happening again. Ride safe, Team Bikmo

Kjøpsdato: 04/06/2019

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