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Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

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Brdy Anmeldelser | Kundeservice Anmeldelser for https://www.feefo.com/reviews/bigblu-operations-limited | Feefo

Viser alle 325 anmeldelser

Pålitelig kunde

Feefo-verifisert

1 year ago

Unfortunately no improvement in speeds....!

Elise

Brdy

1 year ago

Hi, Sorry to hear you haven't seen an improvement in speeds. Hopefully this means that the speeds you were already receiving were sufficient, however, if this is not the case please give us a call to speak to one of our technical team who will be happy to assist you. Warm regards

William Brailsford

Feefo-verifisert

Whitebridge

1 year ago

Hva William Brailsford sa om Brdy:

Great Service

The lady was very courteous and extremely helpful. Explained everything to me.

Elise

Brdy

1 year ago

Hi William, Thank you for your lovely review. Warm regards

Pålitelig kunde

Feefo-verifisert

1 year ago

Left with no internet at all

Engineer visited to install yesterday and unable to install our new dish. He then tried to reinstall our old system bc and was unable to get this working again so we are now left with no internet.

Elise

Brdy

1 year ago

Hi, We are sorry to hear about the problems you experienced during your installation yesterday. The engineer has informed us that there was a power surge at the property which affected a number of electrical items. Your old system should now be up and running and we have spoken to our warehouse team to send the replacement part to your property. We will be speaking to our engineers this morning who will contact you to book a suitable time for us to come and get your new system up and running. If you have any further queries, please do not hesitate to call our customer service team.

Pålitelig kunde

1 year ago

Thank you for your reply. When I spoke to your helpline yesterday I was told that the parts were not in stock at the warehouse. How soon can I expect to have this resolved

Elise

Brdy

1 year ago

Hi, Thank you for your patience while we investigated this for you. We can see that the tria was sent yesterday and is due to be delivered between 3pm and 4pm today. Kind regards

Servillo Fernandes

Feefo-verifisert

Inveraray

1 year ago

Hva Servillo Fernandes sa om Brdy:

Very professional, friendly and highly experienced.

James was excellent, very professional, friendly, eye to detail, and highly experienced. He just finished the work within an hour. Thank you.

Elise

Brdy

1 year ago

Hi Servillo, Thank you for this lovely review. James will be very happy to hear it! Warm regards, The Brdy Team

Nichola

Feefo-verifisert

Fife

2 years ago

Hva Nichola sa om Brdy:

Good service

Helpful staff and you can actually get through on the phone quickly. Only reason we stopped is because we had fibre broadband installed.

Elise

Brdy

1 year ago

Hi, Thank you for your lovely review, we're glad to have provided you with a service which you were happy with! All the best. Warm regards, The Brdy Team

Pålitelig kunde

Feefo-verifisert

2 years ago

Elise

Brdy

1 year ago

Hi, Thank you for your positive review. The Brdy Team

Pålitelig kunde

Feefo-verifisert

2 years ago

Every thing done quickly

Elise

Brdy

1 year ago

Hi, Great to hear that you're happy with the efficiency of our service. Thank you for your review. Kind regards, The Brdy Team

James Pettinger

Feefo-verifisert

Achnamara

2 years ago

Hva James Pettinger sa om Brdy:

Installation of new satellite broadband facility in a rural location.

A seamless process from accepting the new contract to the installation being completed and the service activated. Your engineer from Arbsat carried out an efficient installation having recommended...

Les mer

Elise

Brdy

1 year ago

Hi James, This was a brilliant read. We're absolutely thrilled that you're pleased with your installation and our service. Thank you for this lovely review. Kind regards, The Brdy Team

TAMARA FAGG

Feefo-verifisert

Newport Tipperary

2 years ago

Hva TAMARA FAGG sa om Brdy:

Summary of service

It was smooth installation, the installer was friendly and happy to answer any questions. The service seems to be working really well.

Elise

Brdy

1 year ago

Hi Tamara, Thank you for your brilliant review. We're glad you're happy with the service so far. Warm regards, The Brdy Team

Pålitelig kunde

Feefo-verifisert

2 years ago

The only issue is they open office hours which is not really good for a service provider

Elise

Brdy

1 year ago

Hi, Thank you for your review. We take your feedback on board and appreciate your thoughts regarding our call centre opening hours. Kind regards, The Brdy Team

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Hvordan samles Feefo-anmeldelsene inn?

Hvem kan legge igjen en Feefo-anmeldelse?

Hvordan verifiserer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?