it took hours !!!! lots of frustration from the mechanic guy. neither him not me expected this
im having the satellite only3 days so its too early to say if I would recommend Brdy
Elise
Brdy
1 year ago
Hi Lubomir,
We're sorry to hear that the installation took longer than anticipated, but we're glad that it was successful in the end and you were able to get online.
We're confident that you will be satisfied with the service, but if this is not the case then please do not hesitate to get in touch with our customer service department who will be happy to assist you. https://bit.ly/3Oo0D5l
Best regards
0
Del
TH
Tom Hayes
Feefo-verifisert
Perth PH2 7LJ
1 year ago
Hva Tom Hayes sa om Brdy:
Worst reception I have ever experienced. Even Smarty is faster then Brdy
Awful...very very very disappointed
All websites take over 20 seconds to download and sometimes not at all
Email is similarly bad
Unable to watch sport on the BBC which is immediatley available on my...
Les mer
Elise
Brdy
1 year ago
Hi Tom,
We're sorry to hear you're having issues with the service.
Please be advised that this has been bought to the attention of our lead technical advisor, who is looking into it and will be in contact.
Thank you for your patience while we investigate this.
Kind regards
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Del
ΟΡΕΣΤΗΣ
Feefo-verifisert
Γορτυνία Αρκαδίας
1 year ago
Hva ΟΡΕΣΤΗΣ sa om Brdy:
Πολύ καλή εταιρεία αλλά ο καινούριος δορυφόρος παρουσιάζει προβλήματα
Το upload είναι μεταξύ 1,40-3,40 mbps αντί για 5mbps.Θα ήθελα να εξετάζατε περισσότερο το πρόβλημα αυτό.
Elise
Brdy
1 year ago
Good afternoon. Thank you for taking the time to evaluate us.
We are checking your connection in cooperation with the provider and will contact you shortly. Sincerely, The Brdy Team
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Del
Pålitelig kunde
Feefo-verifisert
1 year ago
Reasonably stress free
Reasonably stress free. A bit better comms between sales & install. Had to explain several times a post would be needed but the installer was very accommodating and communicated very well how his day...
Les mer
Elise
Brdy
1 year ago
Hi,
Thank you for taking the time to leave your review. We're glad to hear that our installer was accommodating.
As you are probably now aware, the latency with satellite broadband is higher than other solutions, such as fibre, at an average of 600 ms which can be noticeable at times. We hope that this doesn't affect your daily use too much and we are always on hand to answer any questions and provide any advice, should you need us!
Warm regards
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Del
Pålitelig kunde
Feefo-verifisert
1 year ago
0
Del
Pålitelig kunde
Feefo-verifisert
1 year ago
Recommend
Took a day or so to get the service bedded down. Running ok again. Have been a customer for 3 years. Rarely a problem and when there is, the tech dept. Sort it out.
Elise
Brdy
1 year ago
Hi Caroline,
Thank you for kindly taking the time to leave your review.
Warm regards
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Del
AA
Adrian Aderyn
Feefo-verifisert
Highlands, Scotland
1 year ago
Hva Adrian Aderyn sa om Brdy:
Blackberry of Satilite WiFi?
Excellent customer service and technical support. Unfortunately beaten on price and technology by newer players in the market
Elise
Brdy
1 year ago
Hi Adrian,
Thank you for your honest feedback.
We're glad that you were impressed with our customer service and tech support teams.
Kind regards
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Del
PC
PAT COFFEY
Feefo-verifisert
Birdhill
1 year ago
Hva PAT COFFEY sa om Brdy:
Installed quickly and efficiently.
Started to use the service seems to be a good service
Fair price too
Elise
Brdy
1 year ago
Hi Pat,
Thank you for your positive review.
We're glad to hear that you are impressed with the overall service so far!
Kind regards
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Del
MS
MARTIN SUESS
Feefo-verifisert
1 year ago
Hva MARTIN SUESS sa om Brdy:
Very quick, but how it works we'll see as soon we start using it.
Elise
Brdy
1 year ago
Hi Martin,
Thank you for your review.
We're confident that you'll remain happy with the speeds, but in the unlikely event that this changes, please do not hesitate to get in touch!
Kind regards
0
Del
PW
Philip Wilkinson
Feefo-verifisert
Farm house in the middle of knowhere
1 year ago
Hva Philip Wilkinson sa om Brdy:
Excellent service
A very good service, all working well so far. Thankyou.
The new set up seems faster so far aswell, and with a lot more data at a lot cheaper price. Brilliant 🤠
Elise
Brdy
1 year ago
Hi Philip.
Thank you for your excellent review!
We're so pleased you're happy with the new KVHTS speeds and package.
Kind regards
We are dedicated to connecting you with high-speed, dependable wireless broadband, no matter where you are.
Experience faster speeds and exceptional customer service with Brdy.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
We are dedicated to connecting you with high-speed, dependable wireless broadband, no matter where you are.
Experience faster speeds and exceptional customer service with Brdy.