I loved it when I first put it on but I came off the first night I slept. This happened again the next night and the clasp no longer seems to be working as the earring has bent. Not what I expected...
Les mer
Hannah
Astrid and Miyu
5 years ago
Hi Clodagh,
I am so sorry to hear that your jewellery has bent out of shape.
I have searched our system with your name, email address, and order number but can't find any emails. Please could you pop an email over to customercare@astridandmiyu.com with the photos and we will help sort it ASAP.
Kind regards,
A&M x
Hey Angela,
Thanks so much for leaving us a review,
Glad to hear you loved your jewellery and thanks for shopping with us :)
A&M x
Produktanmeldelser
Kjøpsdato: 27/03/2021
0
Del
BD
Bethan Davies
Feefo-verifisert
5 years ago
Hva Bethan Davies sa om Astrid and Miyu:
Great products and great service
Bailee Munson
Astrid and Miyu
5 years ago
Hey Bethan,
Thanks so much for leaving us a review,
Glad to hear you loved your jewellery and service you received!
Thanks for shopping with us :)
A&M x
I received an earring that didn't close properly, I've just sent my fourth email to find out how is best to proceed with the return. Terrible customer service.
Bailee Munson
Astrid and Miyu
5 years ago
Hi Charlotte,
I am so sorry to hear that your jewellery isn't closing properly.
I have searched our system with your name, email address, and order number but can't find any emails.
Please could you pop an email over to customercare@astridandmiyu.com with the order information and we will help sort it ASAP.
Kind regards,
A&M x
Produktanmeldelser
Kjøpsdato: 27/03/2021
1
Del
CM
Carol Morris
Feefo-verifisert
5 years ago
Hva Carol Morris sa om Astrid and Miyu:
Brilliant service. Bought necklace as a present for my sons fiance. She was thrilled to bits with them
Bailee Munson
Astrid and Miyu
5 years ago
Hey Carol,
Thanks so much for leaving us a review,
Glad to hear you enjoyed the service and the gift was well received!
Thanks for shopping with us :)
A&M x
Customer service has been completely incompetent I’ve ended up spending double fixing your mistake and everyone I’ve spoken to in relation to this has been rude you responded to my last review...
Les mer
Kjøpsdato: 10/04/2021
0
Del
JW
Jasmine Wright
Feefo-verifisert
5 years ago
Hva Jasmine Wright sa om Astrid and Miyu:
Still waiting on my refund
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks for leaving us a review.
Our website states our returns time is 10-14 working days from us receiving the item. If you are waiting beyond this time, please contact customercare@astridandmiyu.com :)
A&M x
I love the huggies! My order arrived really quickly, the packaging was beautiful and the earrings themselves are just stunning - I wear them every day!
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review.
Glad to hear you enjoyed the experience and thanks for shopping with us :)
A&M x
Produktanmeldelser
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review.
Glad to hear you enjoyed this option and thanks for shopping with us :)
A&M x
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review.
Glad to hear you loved your jewellery and thanks for shopping with us :)
A&M x
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review.
Glad to hear you loved your jewellery and thanks for shopping with us :)
A&M x
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
