Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

The Works Beoordelingen | Klantenservicebeoordelingen voor {{merchantUrl}} | Feefo

Betrouwbare klant

Geverifieerd door Feefo

9 months ago

excellent goods and service

0

SU

Sue

Geverifieerd door Feefo

GBR

9 months ago

Wat Sue zei over The Works:

Shop

I had to go into the shop itself as I had ordered £50 worth of craft items on-line. These items hadn’t been delivered in 3 weeks even though I had emailed and phoned a number of times to ask where my...

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0

CG

casey griffiths

Geverifieerd door Feefo

GBR

9 months ago

Wat casey griffiths zei over The Works:

Quick. Simple and easy website to use

Always love going into store and looking online Quick postage. Well packed

0

Betrouwbare klant

Geverifieerd door Feefo

9 months ago

Good service

Quick efficient service as when used before.

0

Betrouwbare klant

Geverifieerd door Feefo

9 months ago

Ideal

Ideal way to shop.

0

Betrouwbare klant

Geverifieerd door Feefo

9 months ago

Excellent company

Great website good products at good prices quick delivery’s the items were of a very high quality and really good value

0

Betrouwbare klant

Geverifieerd door Feefo

9 months ago

Order not received

Very poor - ordered some art canvases on 22 Oct. Was told two and a half weeks later that some of the items were not in stock. They refunded this when I chased. The remaining items still hadn’t...

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Donna Smith

The Works

9 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was lost in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has been in touch and has resolved your issues. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

0

EB

Esgher Buchan

Geverifieerd door Feefo

GBR

9 months ago

Wat Esgher Buchan zei over The Works:

Great product

Great products. Lovely helpful staff. Great prices.

0

LH

Lena Hill

Geverifieerd door Feefo

9 months ago

Wat Lena Hill zei over The Works:

Will never buy on line from the Works again.......

Donna Smith

The Works

9 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was lost in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has been in touch and has resolved your issues. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

0

NG

Nuria Garcia

Geverifieerd door Feefo

9 months ago

Wat Nuria Garcia zei over The Works:

Home delivery

They offer fast delivery, most goods are in stock and easy ordering on their website

0