Inspiring and empowering customers to read, learn, create and play
Service
3.2
/5
5
4
3
2
1
556
100
75
105
448
1,284
beoordelingen in het afgelopen jaar
Alle 269,282 beoordelingen worden weergegeven
Betrouwbare klant
Geverifieerd door Feefo
4 months ago
Would recommend the word for their excellent service and good quality books
Ordered the books and they arrived when stated and were well packed. Granddaughter was delighted and loved every single book
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
4 months ago
Amazing value
Amazing value
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
4 months ago
Bring back online shopping!!
Discrimination against disabled people.
Donna Smith
The Works
4 months ago
Good afternoon,
Thank you for your feedback.
I do apologise that you are no longer able to shop online with the Works.
Our stores have always been the heart of The Works — where we offer great value, friendly service and inspiration for screen free fun.
Our website is still here to help you browse our fantastic ranges of arts and crafts, stationery, toys and games, and books, as well as finding ideas and inspiration for affordable, screen free activities for the whole family before visiting us in one of our 500+ stores across the UK.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
4 months ago
Wonderful shop.
Ordered on line. No problems. My order came promptly, nicely packaged with no damages. Very good service and excellent value for money spent.
0
Delen
JW
Jennifer Wood
Geverifieerd door Feefo
GBR
4 months ago
Wat Jennifer Wood zei over The Works:
Delivery Service closing down
I was please with the good I had ordered. HOWEVER I was sorry that you are stopping your postal delivery service as I am 80 years old and find it difficult to get into your shop in Devizes to find...
Meer lezen
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
4 months ago
Having stop online shopping NONE
Donna Smith
The Works
4 months ago
Good afternoon,
Thank you for your feedback.
I do apologise that you are no longer to shop online with The Works.
Our stores have always been the heart of The Works — where we offer great value, friendly service and inspiration for screen free fun.
Our website is still here to help you browse our fantastic ranges of arts and crafts, stationery, toys and games, and books, as well as finding ideas and inspiration for affordable, screen free activities for the whole family before visiting us in one of our 500+ stores across the UK.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
Delen
DF
Dean Foskett
Geverifieerd door Feefo
GBR
4 months ago
Wat Dean Foskett zei over The Works:
Questionable
Informed all the way. Dispatch time was slower than what I would of expected but at the cost of waiting an additional two days. Quality of the book was questionable - label was placed over spine and...
Meer lezen
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
4 months ago
Bring the website back
The shops are always great but it's frustrating now that they don't all carry the same books and I have to go to multiple stores to find what I'm looking for. I think the decision to get rid of the...
Meer lezen
0
Delen
BC
Bekah Corrin
Geverifieerd door Feefo
GBR
4 months ago
Wat Bekah Corrin zei over The Works:
Stickers stuck to front cover… why?!
Received my book with a sticker on the front that wouldn’t come off properly so left a big sticky mess of glue and paper stuck to the front cover! Why put stickers on books?!!?
0
Delen
SB
Stephen Brierley
Geverifieerd door Feefo
GBR
4 months ago
Wat Stephen Brierley zei over The Works:
The works
Very reasonable prices good selection of things to do and good books at a very good price.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.
Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.