Inspiring and empowering customers to read, learn, create and play
Service
3.2
/5
5
4
3
2
1
556
100
75
105
448
1,284
beoordelingen in het afgelopen jaar
Alle 269,282 beoordelingen worden weergegeven
PM
Patricia Maxwell
Geverifieerd door Feefo
8 months ago
0
Delen
SW
Shirley A Wittering
Geverifieerd door Feefo
GBR
8 months ago
Wat Shirley A Wittering zei over The Works:
Great Choice
Great choice, good value, pleasant venue.
0
Delen
HT
Huong Tran
Geverifieerd door Feefo
8 months ago
0
Delen
ER
Esther Ross
Geverifieerd door Feefo
8 months ago
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
8 months ago
Advent books
Excellent selection of products, great prices and good delivery times
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
8 months ago
It took almost a months from the date of me ordering to me actually receiving my items !!!
Donna Smith
The Works
8 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was delayed due to an issue with the warehouse.
We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
8 months ago
Helpful Staff
The staff have been so helpful it was refreshing not to be treated in the 'if you cant see it we haven't got it' manner, The staff went out of their way to be accommodating, special mentions to...
Meer lezen
0
Delen
SF
sandra FULLERTON
Geverifieerd door Feefo
8 months ago
Wat sandra FULLERTON zei over The Works:
Truth @ 101
Good company and lots of choices, lots of different things to purchase and thr price is good
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
8 months ago
Slow to despatch
Really slow to despatch order. I chased it up by email after 5 working days and was told the expected delivery time is ten days from ordering. Actually arrived after 3 weeks
Donna Smith
The Works
8 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was delayed due to an issue with the warehouse.
We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
Delen
JA
Jackie
Geverifieerd door Feefo
GBR
8 months ago
Wat Jackie zei over The Works:
Nightmare online order, just not acceptable.
I have always shopped at The Works and ordered online, but since they have moved warehouse, it has been a nightmare with orders.
I ordered 8 items on 8th November, and by 4th December they still...
Meer lezen
Donna Smith
The Works
8 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that all of your order was not delivered to you.
We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.
Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.