Inspiring and empowering customers to read, learn, create and play
Service
3.2
/5
5
4
3
2
1
556
100
75
105
448
1,284
beoordelingen in het afgelopen jaar
Alle 269,282 beoordelingen worden weergegeven
Betrouwbare klant
Geverifieerd door Feefo
4 months ago
Missing items and damaged box
Service wasnt great. Lots of item were missing from order which the works had failed to contact me beforehand to tell me they werent available. Box was heavily damaged aswell so wouldnt order again
Donna Smith
The Works
4 months ago
Good afternoon,
Thank you for your feedback.
We are extremely sorry that your order has arrived with items missing.
Our records show a customer service adviser has been in touch and has issued a refund.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
Delen
DI
Diane
Geverifieerd door Feefo
GBR
4 months ago
Wat Diane zei over The Works:
Good selection
Good variety of books, which are reasonably priced, also quick delivery.
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
4 months ago
Disappointing!
Used to be so good with online shopping and delivery, as I’m disabled and can’t get to the shops to buy bits. Now they have stopped that I guess it’s back to amazon for what I need. Very...
Meer lezen
0
Delen
LE
Lorraine Elvin
Geverifieerd door Feefo
GBR
4 months ago
Wat Lorraine Elvin zei over The Works:
Books and crafts
Brilliant ordered books and they were delivered within 2 days well packaged as well. Great selection of crafts, games and art supplies at a good price. Very disappointed the online delivery is ending...
Meer lezen
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
4 months ago
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
4 months ago
Great icompany, but disappointing news re online service!
The Works has always been my go to for stationery, craft and books. Their prices are second to none. I have been using their online service since becoming ill four years ago; unfortunately they have...
Meer lezen
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
4 months ago
Works Delivery
It's easy to order and pay for your goods and the delivery is also quick. Your order is also well packaged and the prices are very competitive.
0
Delen
AT
Alexandra Teixeira
Geverifieerd door Feefo
4 months ago
0
Delen
JH
Judith Higby
Geverifieerd door Feefo
GBR
4 months ago
Wat Judith Higby zei over The Works:
Great job “ thanks “
Great service , as always !! I buy most of my Brownie’s craft and more needs from ,
The Works. Have done for years !! The service is excellent.
0
Delen
PE
Perrynobs
Geverifieerd door Feefo
4 months ago
Wat Perrynobs zei over The Works:
I used click, pay and collect. The staff bought my parcel to me in the shop, the assistant was very smiley.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.
Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.