Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

The Works Beoordelingen

http://www.theworks.co.uk

GOED

Inspiring and empowering customers to read, learn, create and play

Service

3.2

556

100

105

448

1,284

beoordelingen in het afgelopen jaar

Alle 269,282 beoordelingen worden weergegeven

Betrouwbare klant

Geverifieerd door Feefo

12 years ago

Brilliant service and fanatic books

Betrouwbare klant

Geverifieerd door Feefo

12 years ago

Unfortunately the website is frequently incorrect as to what items are in stock and in…

Unfortunately the website is frequently incorrect as to what items are in stock and in what quantities, and items get reported as dispatched when in fact they are out of stock.

The Works

12 years ago

Good Afternoon Thank you for your feedback. Our web site is updated at times throughout the day which can occasionally result in goods as showing in stock when they have sold out. We do apologise for any inconvenience or disappointment this may cause. Regards The Works Customer Service

Betrouwbare klant

Geverifieerd door Feefo

12 years ago

Product and price was good however, could of got here sooner. Thank you

Betrouwbare klant

Geverifieerd door Feefo

12 years ago

terrible delivery service good products but not efficient with delivery or communication...

The Works

12 years ago

Good Morning Thank you for your feedback. I do apologsie that your items were not delivered timely and also that you have not received our usual high level of customer service on this occasion. It is from customer feedback that we are able to review and improve our services to you. Regards The Works Customer Service

Betrouwbare klant

Geverifieerd door Feefo

12 years ago

Perfect

Betrouwbare klant

Geverifieerd door Feefo

12 years ago

It took two weeks for my order to get to me despite paying for a…

It took two weeks for my order to get to me despite paying for a quicker service. By the time everything had arrived, the birthday parties were over. Was very disappointed.

The Works

12 years ago

Good Morning Thank you for your feedback. I do apologise that your order took longer to arrive than expected. Occasionally delays do occur with our couriers and we apologise for this. Thank you once again for your feedback. It is from customer reviews that we are able to improve our service to you. The Works Customer Service

Betrouwbare klant

Geverifieerd door Feefo

12 years ago

Excellent service .Fast delivery

Betrouwbare klant

Geverifieerd door Feefo

12 years ago

excellent transaction good service

Betrouwbare klant

Geverifieerd door Feefo

12 years ago

Quick delivery

Betrouwbare klant

Geverifieerd door Feefo

12 years ago

All went very smoothly, as a childminder I ordered a large amount of books for…

All went very smoothly, as a childminder I ordered a large amount of books for the children I am caring for, they all arrived within 4 working days.

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