Tenon Tours Beoordelingen

Hi Robin, Thank you for your wonderful review! We're thrilled to hear that you enjoyed your trip to Ireland, and we're delighted that you chose us once again to assist with your travel plans. It's fantastic to know that our Tenon app was helpful in keeping all your travel documents and information at your fingertips. We strive to provide a seamless and exceptional travel experience, and your feedback reassures us that we’re on the right track. We look forward to traveling with you again soon!

Thank you for your review! We're happy to hear you had a wonderful trip. I did see you had an issue with the bus at the ferry port and that you contacted Emily on our 24/7 traveler hotline. On behalf of our team, I apologize for this inconvenience and am glad to know that it did not affect the overall enjoyment of your time in Ireland and Scotland. We hope to travel with you again soon. Thank you for choosing Tenon Tours!

Hi Marie, Thank you for sharing your feedback with us. On behalf of our entire team, I apologize that your experience did not meet your expectations. We strive to make every travel experience exceptional, and we’re sorry to hear that we let you down. I’ve shared your feedback with my supervisor to ensure these comments are taken into account for future travelers and trips. Regarding the Danube boat ride, we have investigated the situation and found that we were not notified about the cancellation either. We apologize for not informing you in advance. I understand your By-Your-Side Service℠ TEAM member, Natasha, has been in touch about refunding you for this excursion. We hope this helps a bit. We also regret the communication issues you experienced, particularly with the driver-guide situation and the hotel in Frankfurt. We appreciate your feedback and will work to improve these areas. Thank you for bringing these issues to our attention. We hope to have the opportunity to provide you with a better experience in the future.

Hi Steven, Thank you for the five-star review! We’re thrilled you enjoyed your trip and itinerary, though we’re sorry to hear about the small issues you encountered. While we do collaborate with our partners abroad to finalize tours and other details, our team personally crafts your trip to align with your preferences. We hope you felt comfortable reaching out to your By-Your-Side Service℠ TEAM member, Emily, for any adjustments before or during your trip. We value your feedback and will use it to improve the experience for future travelers. We hope to travel with you again soon! Thank you for choosing Tenon Tours.

Hi Susan, Thank you for the five-star review! We're thrilled you had a wonderful time in Scotland and felt that the itinerary was truly crafted around your interests. We hope to have the chance to travel with you again soon. Thank you for choosing Tenon Tours!

Hi Janet, Thank you for five stars! We are thrilled that we had the opportunity to travel with you again and that we continue to meet your expectations with our attention to detail, professionalism, and communication. It's great to know you feel supported throughout your trips—I’ll be sure to share your kind words with Stephanie. We look forward to planning many more memorable journeys with you! Thank you for choosing Tenon Tours.

Hi Quinn, Thank you for your amazing feedback! We're thrilled to hear that your 6th trip with us was another "trip of a lifetime." You and Janet make a fabulous team! It's wonderful to know that our attention to detail and dedication to creating unique experiences made your vacation perfect. We truly value our travelers' feedback, and it's great to hear you recognize our commitment to continuous improvement. Your feedback has always been invaluable to us! We appreciate your kind words and look forward to planning your 7th trip. Thank you for always traveling with us; here's to many more adventures together!

Hi Barbara, Thank you so much for sharing your experience! We're thrilled to hear that you had a truly wonderful time and that Kate was able to make your trip special. Our team is dedicated to ensuring that every aspect of your journey is memorable, and it's great to know that Kate was there to support you whenever needed. Your kind words mean a lot to us, and we look forward to helping you plan many more unforgettable adventures in the future!

Thank you for five stars!