Thank you for sharing your feedback with us!
We love to hear form our loyal cusotmer that the service has been reliable and up to standard.
I am also very glad to hear you as well as your kids love our Kids Designer Name Dots!
We hope you get great use from your labels and find them long lasting!
Warm regards,
Stuck on You Customer Service
The service was quite good. I was sent a new Cool Value Pack but I had issues with BOTH orders and only received a replacement for one of them.
Stuck On You
Stuck On You | AU
11 years ago
Thanks so much for you valued feedback, it is appreciated. I am so sorry to hear you have had such bad luck with two orders with us. I will contact you directly to determine which item was not replaced and take care of this for you right away.
Stuck on You Customer Service
Just a few too many emails are sent especially during a sale period or for specific items.
Stuck On You
Stuck On You | AU
11 years ago
We appreciate your feedback - I am sorry to hear you feel we are sending too many promotional emails! I will have this passed directly onto management for future investigation.
Warm regards,
Stuck on You Customer Service
Thank you for your review - I am happy to hear the service you have received has been satisfactory!
I hope you are enjoying your Classic Name Dots! I can confirm we do have a wide range of labels available - Classic, Kids Designer, Monogram, Basic and Cool Kids. Within our classic range we do also have a large option available for colour, font and icon selections.
Warm regards,
Stuck on You Customer Service
Thank you for your positive feedback!
I am pleased to hear your order has arrived quickly and you are happy with the quality of your Penny Scallan Embroidered Lunch Box!
Warm regards,
Stuck on You Customer Service
I have found that the iron on labels haven't stuck so well.
Stuck On You
Stuck On You | AU
11 years ago
I am glad to hear you have not experienced any issues with your Classic Large Name Labels. It s strange however to hear you are having troubles with keeping your iron on labels adhered to your clothing garments through the wash. As a permanent label, you should not be experiencing any issues at all.
This ay be in regards to the way you are applying your order. If you have proceeded with trying more of your labels, and find you are having the same troubles, send an image through to us in info@stuckonyou.biz as we would like to investigate this further for you.
Warm regards,
Stuck on You Customer Service
Great products, order took a little longer than expected to arrive though
Stuck On You
Stuck On You | AU
11 years ago
Thank you for sharing your review with us!
I am pleased to hear you are happy with your purchase of our Letters from Santa.
Generally, we are asked to allow a full 10 working days for delivery within Australia (via general post) however, we do have express post options available in case you need to guarantee fast delivery!
I am pleased to see you have rated positively to our School starter pack and our Christmas Address labels!
Warm regards,
Stuck on You Customer Service
Thank you for your most recent purchase of our Split Pack - name and Clothing labels.
I am pleased to hear you are happy with both the service and the products received!
Warm regards,
Stuck on You Customer Service
I've used s.o.y servers times and I always find the product delivered in a very fast manner. One time when I was trying to order a name puzzle it was clearly stated on the website that the puzzles...
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Stuck On You
Stuck On You | AU
11 years ago
We appreciate you taking the time to share your feedback with us!
I am so pleased as a returning customer you have found the service always to be professional and to a high standard!
I am pleased delivery has always been quick and efficient!
It is great to hear you are satisfied with your purchase of Classic Small name labels! We love to receive positive feedback to confirm the lifespan is extended and is lasting through the wash!
Warm regards,
Stuck on You Customer Service
I generally like all the products and I am happy with the service delivery etc.
I am concerned however about the lack of information regarding redeeming your points that you earn from buying the...
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Stuck On You
Stuck On You | AU
11 years ago
Thank you for your review!
I am pleased to hear you have been happy with the service and products you have received.
I am sorry to hear you feel communication was not up to standard regarding our Reward Points program. I can confirm this information is listed on our FAQ's page, however, I have contacted you directly (via email) with this information.
Warm regards,
Stuck on You Customer Service
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