The tour part of the holiday was fabulous.
We were disappointed with the call back service we received from Riviera travel in relation to booking our seats on the flights. The selected seats on the...
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Riviera Travel
Riviera Travel
3 days ago
Thank you for sharing your feedback with us. We are delighted that you enjoyed the touring portion of your holiday, but we are sorry to hear about your experience with our pre-travel communication and seating arrangements. We value your comments and will use them to improve our service for future bookings.
Productbeoordelingen
Riviera Travel
Riviera Travel
3 days ago
Thank you for sharing your wonderful feedback about your recent journey with us. We are delighted to hear that your tour guide made the experience so special, and we look forward to welcoming you on another trip soon.
The service from the ruvuera staff was excellebt, helpful, cheerful, funny.
The briefinf about the excursion tge next say was excellent and gave a very goid insight.
Riviera Travel
Riviera Travel
3 days ago
Thank you for your wonderful feedback. We are delighted to hear that our team provided such helpful service and that you found the excursion briefing informative.
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Riviera Travel
Riviera Travel
3 days ago
We are delighted to hear that you had such a wonderful and memorable first solo holiday with us. It is fantastic to know that you enjoyed every aspect of the journey, from the excursions and crew to the evening entertainment. We look forward to welcoming you back on another river cruise soon.
We felt that the tour was well arranged and carried out very effectively, Christina was a great guide/leader, solving any issues that arose and ensuring our safety. Also very helpful in guiding us...
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Riviera Travel
Riviera Travel
3 days ago
Thank you for sharing your wonderful feedback with us. We are delighted to hear that you had such a positive experience on your tour and appreciated the dedication of our guide.
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Riviera Travel
Riviera Travel
3 days ago
We are delighted to hear that you enjoyed exploring Central Spain with us and that our tour leader provided such excellent support throughout your itinerary. Thank you for choosing us for your first trip, and we hope to welcome you aboard again in the future.
The service we received throughout the holiday was excellent and consistently delivered to a very high standard. Every member of staff we encountered was friendly, professional and helpful, which...
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Riviera Travel
Riviera Travel
3 days ago
Thank you for sharing such wonderful feedback about your holiday with us. We are delighted to hear that our team provided such attentive and professional service throughout your travels.
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Riviera Travel
Riviera Travel
3 days ago
Thank you for sharing your feedback with us and for rating your holiday so highly. We are delighted to hear that you enjoyed the wonderful location of your hotel and the exceptional service provided by your Tour Manager. We always aim to deliver memorable experiences, and we appreciate your valuable comments regarding your travel arrangements and accommodation as we continually strive to improve our guest experience.
Datum van aankoop: 26/10/2026
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
4 days ago
Riviera Travel
Riviera Travel
3 days ago
Thank you for your 4* review,
Productbeoordelingen
Riviera Travel
Riviera Travel
3 days ago
Thank you for taking the time to share your feedback following your journey to Lake Como, St Moritz and the Bernina Express. We are delighted to know you had such a positive holiday experience with us, and we look forward to welcoming you on another trip in the future.
We are very sorry to hear that aspects of your experience fell short of expectations, particularly as a solo traveller, and we appreciate your disappointment regarding the change to the itinerary. Your comments have been passed to our Riviera Travel America team for their review.
Datum van aankoop: 02/11/2026
0
Delen
KE
Keith
Geverifieerd door Feefo
GBR
4 days ago
Riviera Travel
Riviera Travel
3 days ago
Thank you for your 4 star review.
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Riviera Travel
Riviera Travel
3 days ago
Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed a wonderful cruise experience with our team, and we hope to welcome you back on board again soon.
Datum van aankoop: 30/10/2026
0
Delen
PA
Pauline
Geverifieerd door Feefo
GBR
5 days ago
Wat Pauline zei over Riviera Travel:
Very good
Productbeoordelingen
Datum van aankoop: 30/10/2026
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
4 days ago
It was all we needed and delivered professionally
Riviera Travel
Riviera Travel
3 days ago
Thank you for sharing your positive feedback with us. We are pleased to know that your recent holiday met your expectations and that our team provided a professional service throughout your travels.
Productbeoordelingen
Riviera Travel
Riviera Travel
3 days ago
Thank you for your wonderful 4 * review!
We are delighted that your river cruise exceeded expectations, offering such memorable dining, wonderful onboard accommodation, and truly exceptional service throughout your journey.
My invoices were incorrect numerous times. I would call to request corrections and need to sit on hold for 15-20 minutes waiting for an agent to answer. The errors seemed to occur because there was...
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Riviera Travel
Riviera Travel
3 days ago
We are very sorry for the difficulties you experienced with repeated invoice errors and the time spent trying to have these corrected. Your comments regarding communication and coordination between the Air Desk, agents and Customer Service have been forwarded to our Riviera Travel America team for their review.
Productbeoordelingen
Riviera Travel
Riviera Travel
3 days ago
Thank you for sharing your wonderful feedback with us regarding your recent river cruise. We are delighted to hear that you had such a fantastic experience on board.
Onze onafhankelijke prijzen erkennen de topmerken op het gebied van klantenservice. De winnaars worden bepaald op basis van de beoordelingen die ze van hun klanten krijgen.
We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.
Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
