Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

Paragon Beoordelingen

https://www.paragonbank.co.uk

We are a specialist lending bank, offering a range of savings and lending products in the UK

Service

beoordelingen in het afgelopen jaar

Alle 7,696 beoordelingen worden weergegeven

Trusted Customer

Manchester

3 years ago

Wat Trusted Customer zei over Paragon:

Just so simple to use

easy to use and follow on line system. Information given in straight forward English.

Betrouwbare klant

3 years ago

Good service awful login process

I found getting onto the website an awful experience. It was unclear how to log on. I feel you have changed the process and it is so awkward.

Matt

Paragon

3 years ago

I'm sorry to hear that you've experienced a problem logging on using our online system. Your feedback is valuable as we work to build improvements into our systems and processes, so thank you for taking the time to share your thoughts with us. If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to us sooner then please get in touch now through our usual customer service channels.

Trusted Customer

3 years ago

Wat Trusted Customer zei over Paragon:

For someone who is computer illiterate the action was quite simple. I have more than one account with you and have found all dealings with you to be easy. Great interest rates too.

Matt

Paragon

3 years ago

Many thanks for leaving us such a positive review! We work hard to provide an online system that is clear and simple to use, so it's great to hear that you're finding it easy to carry out the actions you needed!

Trusted Customer

3 years ago

Wat Trusted Customer zei over Paragon:

No access to reply

When sending a message to give instructions on a maturing account, actually allow access to leaving instructions.

Matt

Paragon

3 years ago

I'm sorry if you have experienced any difficulties providing your maturity instructions. Your feedback is valuable as we work to build improvements into our systems and processes, so thank you for taking the time to share your thoughts with us. If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to us sooner then please get in touch now through our usual customer service channels.

Betrouwbare klant

3 years ago

telephone advice

appreciated guidance through website over phone to re invest isa. excellent.

Trusted Customer

chester

3 years ago

Wat Trusted Customer zei over Paragon:

could not fault

All information very clear and always up to date

Betrouwbare klant

3 years ago

Phone answered quite quickly. Helpful staff. Everything clear and easy to understand online.

Matt

Paragon

3 years ago

Many thanks for taking the time to leave us a review. Providing great customer service is really important to us, so it's great to hear your positive comments about your experience when calling us. We will pass these onto our team!

Trusted Customer

Attleborough

3 years ago

Wat Trusted Customer zei over Paragon:

Easy to open an account

Betrouwbare klant

3 years ago

easy access

it was fine, easy to use and clear information that Wanted to check

Matt

Paragon

3 years ago

Thanks for sharing your comments. It’s pleasing to hear that you’ve found our online system easy to use with clear information. We really value your positive feedback so thank you for taking the time to leave us a review.

Trusted Customer

3 years ago

Wat Trusted Customer zei over Paragon:

Excellent functionality

Competitive interest rate for savings account, set up in a few minutes and immediately showed online. Very impressed.

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