Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

Paragon Beoordelingen

Alle 7,696 beoordelingen worden weergegeven

Trusted Customer

3 years ago

Wat Trusted Customer zei over Paragon:

Opening new account and transfer

Cant fault it. Wanted to open a better earning account and it was a very easy process to open new account and transfer funds from existing Paragon account.

Betrouwbare klant

3 years ago

Savings

Very easy to navigate site

Matt

Paragon

3 years ago

Thanks for sharing your comments. It’s great to hear that you’re finding our website very easy to navigate. We really value your positive feedback so thank you for taking the time to leave us a review.

Trusted Customer

3 years ago

Wat Trusted Customer zei over Paragon:

Avoid Paragon. Existing/old customers are unfairly dealt

They cheat existing customers by continually creating new products offering higher rates while old customers are paid very low interest rates. They do not even inform about availability of new...

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Matt

Paragon

3 years ago

We're sorry to hear that you're not pleased with the interest rate on your account. We do aim to offer consistently competitive rates and we regularly refresh our range with new issue accounts. Just to clarify, any Paragon customer can choose any product from our on-sale range. At present we do not inform all customers on an ongoing basis whether their existing rate is better or worse than the rates of newly launched products. As a result of ever-changing market dynamics there will be occasions on which new products are more favourably priced and occasions on which older products carry better rates. Please be assured that you are entitled to move any funds between access product issues as you see fit.

Trusted Customer

3 years ago

Wat Trusted Customer zei over Paragon:

New Isas sorted within very short time

Very easy to open a new ISA on line. Instructions were clear and concise.

Trusted Customer

York

3 years ago

Wat Trusted Customer zei over Paragon:

Great to actually speak to someone, instead of a 🤖

Needed to speak to Ashleigh (think it’s spelled correctly), who was BRILLIANT. It took a bit of time, but she sorted me out. THANK YOU 🙏 😊

Trusted Customer

3 years ago

Wat Trusted Customer zei over Paragon:

Very Helpful

I have just phoned Paragon Bank with several queries about opening a Fixed Cash Isa. Transferring in and adding money. I was very impressed with the concise information I was given. Thank you.

Matt

Paragon

3 years ago

Thanks for leaving us a review. We're really pleased to hear that you were impressed with the information you were given on your recent call, to help with your Fixed Cash ISA. Customer service is our highest priority, so we really value your positive comments and will pass them onto the team!

Trusted Customer

Walsall

3 years ago

Wat Trusted Customer zei over Paragon:

Not to your usual standard.

I wanted to CONTINUE but you would not let me , I will try again tomorrow as I have to go out shortly .

Matt

Paragon

3 years ago

Thanks for taking the time to respond. I'm sorry if you have experienced any difficulties using our online system. If you continue to encounter any issues at all then please let us know and we will be happy to help resolve this for you.

Trusted Customer

Rochdale

3 years ago

Wat Trusted Customer zei over Paragon:

Simple to understand and with clear instructions on how to open an account. Competitive rates made it a good choice

Matt

Paragon

3 years ago

Thanks for taking the time to respond. It's great to hear your positive feedback as we’re always striving to improve our processes, as well as providing competitive rates for all of our customers.

Betrouwbare klant

3 years ago

Brilliant

Very helpful and easy to follow

Trusted Customer

London

3 years ago

Wat Trusted Customer zei over Paragon:

A very poor customer dervice tean

Get better trained C S staff,not trainees who cant workaround your webpage Very infuriating and a cal can take an hour for 2 simple questions.

Matt

Paragon

3 years ago

Thanks for taking the time to respond. We’re sorry to hear that you’re not happy with the service you have received from our customer service team. Your feedback is important to help us improve for the future. If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to someone about this sooner, then please get in touch now using our usual customer service channels and a member of our team will be happy to provide you with further assistance.

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