Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

Paragon Beoordelingen

https://www.paragonbank.co.uk

We are a specialist lending bank, offering a range of savings and lending products in the UK

Service

beoordelingen in het afgelopen jaar

Alle 7,696 beoordelingen worden weergegeven

Betrouwbare klant

3 years ago

Will definitely use this service again.

On line is quick and easy to use.

Betrouwbare klant

3 years ago

Website easy to use

Always find this website easy to navigate, with clear info and explanations. Logs you out after 5 mins and asks 'where did you go? ....to answer I was reading the T & Cs! however easy to log back...

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Matt

Paragon

3 years ago

Thanks for sharing your comments. It’s pleasing to hear that you’ve found our website easy to navigate. We really value your positive feedback so thank you for taking the time to leave us a review.

Trusted Customer

YORK

3 years ago

Wat Trusted Customer zei over Paragon:

Very helpful. Claire explained everything slowly and accurately in moving my old fixed Isa to the better rate one. I would advise others to go with Paragon

Matt

Paragon

3 years ago

Thank you for leaving us a review. Customer service is central to what we do, so we really value your positive comments, which we will pass onto our team!

Betrouwbare klant

3 years ago

Uneasy guide to follow re new rates

You send an e mail advising my Bond is maturing and request I log on to see what's on offer. so I logged in but there was no info about future rates personal to me When logging on that should have...

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Matt

Paragon

3 years ago

Thanks for sharing your feedback. We’re sorry you’re not entirely happy with our maturity process. Your feedback is important to help us improve for the future and will be taken on board. We do have a 'Guide to helping you choose you re-investment opinions' within our FAQs section, which you may also find helpful when selecting your options. However, if you'd like to speak to us further then please get in touch through our usual customer service channels.

Trusted Customer

3 years ago

Wat Trusted Customer zei over Paragon:

Simple steps logically explained to open and operate account particularly for new customers to the bank.

Trusted Customer

Hertfordshire

3 years ago

Wat Trusted Customer zei over Paragon:

Rapid reaction to rate changes. Clear and simple website. Good for me!

Trusted Customer

3 years ago

Wat Trusted Customer zei over Paragon:

Again everything crystal clear for the ordinary customer no awkward questions everything crystal clear

Matt

Paragon

3 years ago

Many thanks for leaving us a review. It's great to hear your thoughts about everything being crystal clear! Customer service is central to what we do, so we really value your positive comments, which we will pass onto our team!

Trusted Customer

3 years ago

Wat Trusted Customer zei over Paragon:

Very easy to navigate and competitive interest rates. I would recommend Paragon to others.

Betrouwbare klant

3 years ago

Helpful with no time pressure

Polite and helpful instructions to start a new Isa with explanations on how to proceed at each stage using the app with no time pressure.

Trusted Customer

3 years ago

Wat Trusted Customer zei over Paragon:

Straight forward transfer service.

Matt

Paragon

3 years ago

Thanks for taking the time to respond. It's great to hear your positive feedback as we’re always striving to improve our processes.

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