Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

Paragon Beoordelingen

https://www.paragonbank.co.uk

We are a specialist lending bank, offering a range of savings and lending products in the UK

Service

beoordelingen in het afgelopen jaar

Alle 7,696 beoordelingen worden weergegeven

Trusted Customer

3 years ago

Wat Trusted Customer zei over Paragon:

Always reliable

Easy banking with good interest rates. Good security.

Trusted Customer

Middlesbrough

3 years ago

Wat Trusted Customer zei over Paragon:

Quick and simple. Process with good rates

It was easy to open a new account when the fixed rate ended and a good rate was offered with some choices.

Lois

Paragon

3 years ago

Thanks for taking the time to respond. It's great to hear your positive feedback as we’re always striving to improve our processes.

Betrouwbare klant

3 years ago

Not off to a good start!

Not off to a great start as you have frozen our account which you said would be for 5 days and now it's weeks and we can no longer purchase our next house. The sale has fallen through and we are...

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Lois

Paragon

3 years ago

Hi. We're really sorry to hear that you have had a negative experience with us. We'd like to look into your case to find out more about what happened here. Please could you email your details (full name, postcode, account number) to savingsfeedback@paragonbank.co.uk? Thanks.

Trusted Customer

3 years ago

Wat Trusted Customer zei over Paragon:

Excellent. Answered the phone promptly and dealt with my queries efficiently and with knowledge. One of the highest paying interest accounts around. Have been a customer since 2018.

Trusted Customer

3 years ago

Wat Trusted Customer zei over Paragon:

Good website

Good website. Very easy to navigate. I can find the information i need very easily,

Betrouwbare klant

3 years ago

Frustrating

The web site won't allow me to transfer my maturing funds to an account I've set up which isn't in the maturity options list. Nor will it let me leave part of the sum to revert to an easy access...

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Lois

Paragon

3 years ago

Thanks for sharing your feedback. We’re sorry you’re not entirely happy with our maturity process. Your feedback is important to help us improve for the future and will be taken on board. We do have a 'Guide to helping you choose you re-investment opinions' within our FAQs section, which you may also find helpful when selecting your options. However, if you'd like to speak to us further then please get in touch through our usual customer service channels.

Betrouwbare klant

3 years ago

Excellent Outcome

Extremely helpful, patient and kind as well as very knowledgeable. Very pleased with outcome.

Trusted Customer

3 years ago

Wat Trusted Customer zei over Paragon:

Online account very easy to understand and use. Good information flow.

Lois

Paragon

3 years ago

Thanks for sharing your comments. It’s pleasing to hear that you’ve found our online system clear and easy to use. We really value your positive feedback so thank you for taking the time to leave us a review.

Betrouwbare klant

3 years ago

Painless

Patient, knowledgeable and helpful customer assistants made the transfer process to a higher interest account worry-free. Couldn't praise them highly enough

Trusted Customer

3 years ago

Wat Trusted Customer zei over Paragon:

Excellent and easy to access and always informative

I would definitely recommend them and their rates are very favourable

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