Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

Paragon Beoordelingen

https://www.paragonbank.co.uk

We are a specialist lending bank, offering a range of savings and lending products in the UK

Service

beoordelingen in het afgelopen jaar

Alle 7,696 beoordelingen worden weergegeven

Betrouwbare klant

2 years ago

Unable to print two closed accounts. No message to me of payments made

By sending invoices of payments rather than my investigating to see them No telephone access to question about Joint accounts. Your service is not as good as it used to be.

Claire

Paragon

2 years ago

Thanks for taking the time to respond. We’re sorry to hear that you’re not happy with the service you have received. Your feedback is important to help us improve for the future. If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to someone about this sooner, then please get in touch now using our usual customer service channels and a member of our team will be happy to provide you with further assistance.

Betrouwbare klant

2 years ago

Great telephone support

Very helpful and polite service.

Trusted Customer

2 years ago

Wat Trusted Customer zei over Paragon:

Good bank

Very happy with paragon savings as always up to date with information

Betrouwbare klant

2 years ago

easy to transfer isa

transfer isa

Trusted Customer

2 years ago

Wat Trusted Customer zei over Paragon:

Great Bank

Easy to use on line, good rates, good notifications

Trusted Customer

2 years ago

Wat Trusted Customer zei over Paragon:

Struggling to withdraw money

??????????

Claire

Paragon

2 years ago

Thanks for taking the time to respond. We’re sorry to hear that you’re having problems withdrawing your money. If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to someone about this sooner, then please get in touch now using our usual customer service channels and a member of our team will be happy to provide you with further assistance.

Trusted Customer

Esher

2 years ago

Wat Trusted Customer zei over Paragon:

Quick and easy account opening

Easy to use website especially for an existing customer. New Isa account opened on one day funded the next and the deposit quickly acknowledged. Worked like clockwork.

Betrouwbare klant

2 years ago

Easy to manage

I had excellent help when needed to complete my transaction having made a mistake

Trusted Customer

2 years ago

Wat Trusted Customer zei over Paragon:

The Telephone was answered very quickly and was answered promptly by a very helpfull member of staff who guided me through renewing my maturing Isa I found the service I received was excellent

Betrouwbare klant

2 years ago

Very easy and easy to follow

Nog geen uitnodiging voor een beoordeling ontvangen?

Waarom vertrouwen op Feefo-beoordelingen?

Meer informatie over Feefo