We are a specialist lending bank, offering a range of savings and lending products in the UK
Service
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beoordelingen in het afgelopen jaar
Paragon is niet langer een actieve Feefo-klant
Alle 7,696 beoordelingen worden weergegeven
Betrouwbare klant
2 years ago
When I put money across from another account, it takes ages for it to show
When I put money across from another account, it takes ages to go across and it’s quite worrying because I move quite large amounts
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Delen
Betrouwbare klant
2 years ago
Hopeless customer services - actually none at all
Opened a new account. Tried to fund it on 15/12 - funds came back to my bank 18/12. No explanation, no contact from Paragon. Checked and treble checked instructions and details. All correct. ...
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Claire
Paragon
2 years ago
Thanks for taking the time to respond. We’re sorry to hear that you’re not happy with the service you have received from us. Your feedback is important to help us improve for the future.
Our stand SLA on secure messages is 48 hours and your authentication code will help you send money to and from your account. If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to someone about this sooner, then please get in touch now using our usual customer service channels and a member of our team will be happy to provide you with further assistance.
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Delen
Betrouwbare klant
2 years ago
Excellent help, from Lily who guided me patiently through the process.
Lily from Paragon could not have been more helpful or patient as she guided me by phone, through the process of closing an account Opening a new one and then transferring funds .
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Delen
TC
Trusted Customer
2 years ago
Wat Trusted Customer zei over Paragon:
AverageService No App
would have loved a banking app to be available even if its just to do the basics
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Delen
TC
Trusted Customer
2 years ago
Wat Trusted Customer zei over Paragon:
excellent online service, speedy and easy to understand instructions to fulfill required service
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Delen
TC
Trusted Customer
2 years ago
Wat Trusted Customer zei over Paragon:
Excellent
Excellent interest rates. Excellent communications. Easy and clear website.
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Delen
TC
Trusted Customer
2 years ago
Wat Trusted Customer zei over Paragon:
Brilliant website.
The website is clear and easily navigated.
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Delen
Betrouwbare klant
2 years ago
I am a man of a few words.
simple easy to work website for elderly people.
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Delen
TC
Trusted Customer
2 years ago
Wat Trusted Customer zei over Paragon:
Good straight forward service
Great account with flexible interest options. Safe and easy to log in. Easy to navigate website.
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings.
With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.
We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.
Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings.
With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.