Merchant Logo

Oxbury Bank Plc Beoordelingen

Beoordeeld
Uitstekend
Service
4.7
/5
Product
4.7
/5

5

4

3

2

1

1,298

213

44

26

36

1,617

beoordelingen in het afgelopen jaar

Alle 2,668 beoordelingen worden weergegeven
Betrouwbare klant
2 years ago
Datum van aankoop: 12/05/2022
Very easy to set up an account on line.
Merchant Logo
Olivia
Oxbury Bank Plc
2 years ago
Thank you very much for your review. Your feedback is greatly appreciated and enables us to continually improve our services to our valued customers. We are glad to hear that you found it was easy to apply for a savings account with us. We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future. Many thanks, The Oxbury Savings Team
0
Delen
Betrouwbare klant
2 years ago
Datum van aankoop: 12/05/2022
Easy and quick to invest and at a good rate of interest
Merchant Logo
Olivia
Oxbury Bank Plc
2 years ago
Thank you so much for your 5 star review! We appreciate your feedback, it enables us to continually improve our services to our valued customers. We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future. Many thanks, The Oxbury Savings Team
0
Delen
Betrouwbare klant
2 years ago
Datum van aankoop: 12/05/2022
Opened account with minimal fuss or inconvenience. Very slick. Kept informed.
Merchant Logo
Olivia
Oxbury Bank Plc
2 years ago
Thank you very much for your lovely review. Your feedback is greatly appreciated and enables us to continually improve our services to our valued customers. We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future. Many thanks, The Oxbury Savings Team
0
Delen
Betrouwbare klant
2 years ago
Datum van aankoop: 12/05/2022
Saw them on Martins money tips. Good rate of interest and helping with our farmers, so looks like a win win.
Merchant Logo
Olivia
Oxbury Bank Plc
2 years ago
Thank you so much for your 5 star review! We appreciate your feedback, it enables us to continually improve our services to our valued customers. We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future. Many thanks, The Oxbury Savings Team
Productbeoordelingen

0
Delen
MB
Mrs Tessa Bundhun
2 years ago
Datum van aankoop: 12/05/2022
Wat Mrs Tessa Bundhun zei over Oxbury Bank Plc:
seamless transaction
Merchant Logo
Olivia
Oxbury Bank Plc
2 years ago
Dear Mrs Bundhun, thank you very much for your lovely review. Your feedback is greatly appreciated and enables us to continually improve our services to our valued customers. We are glad to so happy to hear that you found our communication very good. We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future. Many thanks, The Oxbury Savings Team
Productbeoordelingen

0
Delen
MR
Mrs Miroslawa Ralph
2 years ago
Datum van aankoop: 12/05/2022
Wat Mrs Miroslawa Ralph zei over Oxbury Bank Plc:
Very good. Quick response from helpline. A bit confusing authorisation using the phone but after help I managed to do it.
Merchant Logo
Olivia
Oxbury Bank Plc
2 years ago
Dear Mrs Ralph, Thank you for your positive feedback. We appreciate your feedback, it enables us to continually improve our services to our valued customers. If you require anything further regarding your account, please be sure to get in touch with our team savings@oxbury.com Many Thanks, The Savings Team
0
Delen
Betrouwbare klant
2 years ago
Datum van aankoop: 11/05/2022
Great service like the website for ease of use and security
Merchant Logo
Olivia
Oxbury Bank Plc
2 years ago
Thank you so much for your 5 star review! We appreciate your feedback, it enables us to continually improve our services to our valued customers. We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future. Many thanks, The Oxbury Savings Team
Productbeoordelingen

0
Delen
MF
Mr John Flower
2 years ago
Datum van aankoop: 12/05/2022
Wat Mr John Flower zei over Oxbury Bank Plc:
Easy to use website and app. Whole process of opening a new account and funding it went smoothly. Only issue I have is that there is no contact telephone number which I would have used to verify the s
...
Alles lezen
Merchant Logo
Olivia
Oxbury Bank Plc
2 years ago
Dear Mr Flower, thank you very much for your review. Your feedback is greatly appreciated and enables us to continually improve our services to our valued customers. We are glad to hear that you found the use of our website and the Oxbury App easy. We appreciate your feedback in respect of there being no contact number for our savings customers. However, we are set up as a digital banking proposition for our savings customers and therefore our infrastructure does not include an extensive call centre team. If any customer requests via email or webchat for us to call them, we will do so usually within 15 minutes of receiving the request and we generally also provide a telephone contact number. We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future. Many thanks, The Oxbury Savings Team
0
Delen
Betrouwbare klant
2 years ago
Datum van aankoop: 12/05/2022
Excellent!
Merchant Logo
Olivia
Oxbury Bank Plc
2 years ago
Thank you for your positive feedback. If you require anything further regarding your account, please be sure to get in touch with our team savings@oxbury.com Many Thanks, The Savings Team
0
Delen
MS
Mr Arthur Stevenson
Eastry, Kent.
2 years ago
Datum van aankoop: 12/05/2022
Wat Mr Arthur Stevenson zei over Oxbury Bank Plc:
I read quite a few negative reviews about access and security and requiring an expensive phone, so really wondered whether to trust my instinct. Everything I had read about the bank, how it was set-u
...
Alles lezen
Merchant Logo
Olivia
Oxbury Bank Plc
2 years ago
Thank you so much for your 5 star review! We appreciate your feedback, it enables us to continually improve our services to our valued customers. We are in the process of setting up the confirmation of payee system, however this can take a some time. We understand why this may be a concern, only a few banks at present are opted into a scheme where banks can verify a sort code. This means that at present our bank does not display this message. However, Oxbury is authorised and regulated by the FCA and PRA and funds up to £85,000 are protected by the FSCS should anything go wrong. We are on the Financial Services Register under reference number 834822. All of this information is provided on our website just in case you would like any further information on this. We are glad to hear that you have managed to sort it out with your bank. We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future. Many thanks, The Oxbury Savings Team
Productbeoordelingen

0
Delen
Over Oxbury Bank Plc
The Agricultural Bank. Formed by the industry for the industry.
Alles lezen
One City Place, Queens Road, Chester, Cheshire, CH1 3BQ, United Kingdom
Award

Feefo Trusted Service Awards

Onze onafhankelijke prijzen erkennen de topmerken op het gebied van klantenservice. De winnaars worden bepaald op basis van de beoordelingen die ze van hun klanten krijgen.

Waarom vertrouwen op Feefo-beoordelingen?

Over Oxbury Bank Plc
The Agricultural Bank. Formed by the industry for the industry.