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Oxbury Bank Plc Beoordelingen

Beoordeeld
Uitstekend
Service
4.7
/5
Product
4.7
/5

5

4

3

2

1

1,006

171

36

19

25

1,257

beoordelingen in het afgelopen jaar

Alle 2,281 beoordelingen worden weergegeven
Betrouwbare klant
3 years ago
Fast acknowledgement of a deposit to Oxbury Bank when using online banking.
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Olivia
Oxbury Bank Plc
3 years ago
Thank you very much for your review. Your feedback is greatly appreciated and enables us to continually improve our services to our valued customers.We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future.Many thanks, The Oxbury Savings Team
Productbeoordelingen

0
Delen
MF
MR Stephen Forsyth
3 years ago
Wat MR Stephen Forsyth zei over Oxbury Bank Plc:
Good efficient service
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Olivia
Oxbury Bank Plc
3 years ago
Dear Mr Forsyth, Thank you very much for your review. Your feedback is greatly appreciated and enables us to continually improve our services to our valued customers. We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future. Many thanks, The Oxbury Savings Team
Productbeoordelingen

0
Delen
MM
MRS Marcia Melton
3 years ago
Wat MRS Marcia Melton zei over Oxbury Bank Plc:
Since I couldn't see how to do it myself, I asked the chatbot (Aimee) how to update my linked account. She said she could do that for me. So i gave her the details. BUT now, the account is no longer l
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Alles lezen
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Aimee
Oxbury Bank Plc
3 years ago
Dear Mrs Melton, thank you for your review, your feedback is greatly appreciated and enables us to continue improving our services. We are very sorry that your experience with Oxbury was not satisfactory. At Oxbury we pride ourselves on putting our customers first. As per our telephone conversation, we are glad that we were able to get you logged into your account again. If you need any help going forward, please contact us via savings@oxbury.com and one of our helpful team members will try to assist you in anyway they can. Many thanks, The Oxbury Savings Team
MM
MRS Marcia Melton
3 years ago
The issues have been resolved promptly.
Productbeoordelingen

0
Delen
Betrouwbare klant
3 years ago
The account I chose was recommended by a comparison web site. The application process was quick and easy and I very much like the App.
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Lewis
Oxbury Bank Plc
3 years ago
Thank you very much for your review. Your feedback is greatly appreciated and enables us to continually improve our services to our valued customers. We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future. Many thanks, The Oxbury Savings Team
Productbeoordelingen

0
Delen
MB
MR Malcolm Burton
3 years ago
Wat MR Malcolm Burton zei over Oxbury Bank Plc:
The security involving a mobile phone & tablet did not work for me.. The finger print on the mobile is too sensitive & does t work. Manager to get thro on tablet to transfer money but since then ca
...
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Aimee
Oxbury Bank Plc
3 years ago
Dear Mr Burton, we are very sorry that your experience with Oxbury was not satisfactory. At Oxbury we pride ourselves on putting our customers first.I am glad we were able to speak to you and that you are happy to service your account by email, phone and webchat.If you need anything going forward, please contact us via savings@oxbury.com and one of our helpful team members will try to assist you in anyway they can. Many thanks, The Oxbury Savings Team
Productbeoordelingen

0
Delen
Betrouwbare klant
3 years ago
Very smooth process to open an account, good website with clear information and navigation.
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Olivia
Oxbury Bank Plc
3 years ago
Thank you very much for your review. Your feedback is greatly appreciated and enables us to continually improve our services to our valued customers. We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future. Many thanks, The Oxbury Savings Team
Productbeoordelingen

0
Delen
MD
MR Robin Davis
London
3 years ago
Wat MR Robin Davis zei over Oxbury Bank Plc:
In these days of online scams, it is always worrying when setting up accounts. However, the communications were good and timely.
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Olivia
Oxbury Bank Plc
3 years ago
Dear Mr Davis, thank you very much for your review. Your feedback is greatly appreciated and enables us to continually improve our services to our valued customers. We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future. Many thanks, The Oxbury Savings Team
Productbeoordelingen

0
Delen
MW
MR Andrew Weller
3 years ago
Wat MR Andrew Weller zei over Oxbury Bank Plc:
Does what it says on the tin
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Olivia
Oxbury Bank Plc
3 years ago
Dear Mr Weller, thank you very much for your review. Your feedback is greatly appreciated and enables us to continually improve our services to our valued customers. We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future. Many thanks, The Oxbury Savings Team
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Delen
Betrouwbare klant
3 years ago
Clear, simple process, very good follow up
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Olivia
Oxbury Bank Plc
3 years ago
Thank you very much for your review. Your feedback is greatly appreciated and enables us to continually improve our services to our valued customers. We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future. Many thanks, The Oxbury Savings Team
Productbeoordelingen

0
Delen
MP
MRS Jennifer Place
3 years ago
Wat MRS Jennifer Place zei over Oxbury Bank Plc:
It was easy to register and straight forward to open an account. The security was good too.
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Olivia
Oxbury Bank Plc
3 years ago
Dear Mrs Place, thank you very much for your review. Your feedback is greatly appreciated and enables us to continually improve our services to our valued customers. We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future. Many thanks, The Oxbury Savings Team
Productbeoordelingen

0
Delen
Over Oxbury Bank Plc
The Agricultural Bank. Formed by the industry for the industry.
Alles lezen
One City Place, Queens Road, Chester, Cheshire, CH1 3BQ, United Kingdom
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Over Oxbury Bank Plc
The Agricultural Bank. Formed by the industry for the industry.