I didn't have ave any interaction with anyone, but the website either well and e was clear and easy to use.
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
3 years ago
Easy to take out a policy
Easy to take out a policy online. My question was answered with a telephone call back to me. Very good
0
Delen
JW
Janet Williamson
Geverifieerd door Feefo
Farnham
3 years ago
Wat Janet Williamson zei over Cycler:
Highly Recommended
Easy to fill in forms, clear information on website and competitive price.
The provided the exact cover I needed and told me the type of lock I need to be using.
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
3 years ago
Humans who care
Really took care of me with my claim. Nice to speak to humans who actually care about people.
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
3 years ago
Really great people
Great all round - very happy customer :-)
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
3 years ago
Good quick service
Very quick online application at a reasonable price, good cover for policy price.
Well donr
0
Delen
LC
Lewis Clayton
Geverifieerd door Feefo
3 years ago
Wat Lewis Clayton zei over Cycler:
Great help
0
Delen
JN
Jacek Nowicki
Geverifieerd door Feefo
3 years ago
Wat Jacek Nowicki zei over Cycler:
Everything is clear
Easy service
0
Delen
SP
Salman Punnakkottil
Geverifieerd door Feefo
3 years ago
Wat Salman Punnakkottil zei over Cycler:
Tooo bad experience with Nextgen insurance claims
Very bad experience i have claimed for my mobile loss and submitted every single documents they asked and waited for two months always they send mail submitted for review its been more than 2 months...
Meer lezen
Alan
Cycler
3 years ago
Hi Salman,
Thanks for leaving us a review. As with all reviews, we like to respond with the full detail to ensure that anyone reading them, when considering purchasing a policy with NextGen, are fully aware of the detail behind the review and the score.
Unfortunately, as we discussed on several occasions, the documentation that you'd submitted had been modified, particularly the proof of usage that we asked you to forward directly to us from your Network Provider.Despite several requested and written/telephone conversations, this didn't materialise.
We're really clear on what documents you'll need in the event of a claim and we'll always try to work really quickly to get devices replaced and fixed, however, we can only do so when we're I receipt of documentation that has not been modified.
Thanks,
Team NextGen
We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.
Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.
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We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
