Great helpful customer service everytime I've needed help.
0
Delen
JC
John Charnock
Geverifieerd door Feefo
9 days ago
Wat John Charnock zei over Cycler:
Good price
Good price
0
Delen
MM
Matthew Meekings
Geverifieerd door Feefo
GBR
11 days ago
Wat Matthew Meekings zei over Cycler:
Garage door questions
Can’t get through on the phone number supplied so have to email. Were very quick to respond before I took out the policy, once I had taken the policy out I had a few questions regarding my garage...
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Alan
Cycler
9 days ago
Hi Matthew,
Thank you for your feedback and for insuring with Cycler.
At peak times we offer a telephone voicemail and callback facility. Any voicemails received are responded to, by telephone call within an hour, during opening hours.
For e-mails for less urgent queries we respond to all e-mail queries within 12 hours of receipt during opening hours. I can see that you e-mailed our team originally at 18:26 on 11th June, we duly responded on 12th June at 10:41am. You then further e-mailed on 12th June at 12:35pm and then again at 14:58 chasing us on your query.
As we shared, your query had to be referred to our Underwriting team internally and we responded on 15th June at 09:13.
We do our very best to respond to all queries very quickly and we're happy to see that we've been able to do so for you. We're always here, you can call, leave a voicemail, e-mail us, log-in and message us or reach out on WhatsApp too.
Thanks,
Team Cycler
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
22 days ago
Worth it
0
Delen
LL
Lorrie LAYNE
Geverifieerd door Feefo
GBR
1 month ago
Wat Lorrie LAYNE zei over Cycler:
A really good service with no problems experienced. Thank you Cycler.
The service I received from Cycler was smooth and efficient.
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
1 month ago
Great service from start to finish requested a call back which I received very quickly from a very helpful lady Tanya couldn’t of been more helpful thanks
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
1 month ago
0
Delen
SA
Susan Allen
Geverifieerd door Feefo
GBR
2 months ago
Wat Susan Allen zei over Cycler:
Easy and simple process to take out a policy
Easy to navigate website and upliad photos but had no confirmation that insuramce policy has been acceted as I thought validity of new policy is dependant on satisfactory evidence sent, but have had...
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0
Delen
Betrouwbare klant
Geverifieerd door Feefo
3 months ago
Competitive prices and great customer service
Quote can be tailored to your needs and the rep was very helpful, informative and clear.
We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.
Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
