Long Tall Sally Beoordelingen

We’re very sorry to hear you received the incorrect size item and have not yet received a response to your live chat or email messages. We understand how frustrating this is, particularly with an international order where return timeframes and postage costs can make the situation even more difficult. We also appreciate your concerns about being expected to cover return costs for an error that was not yours. Your feedback regarding both the communication delays and the handling of this issue has been noted and will be shared with the relevant teams as we continue working to improve our customer service and order accuracy.

Thanks for your feedback — we’re sorry to hear the quality and fit did not meet your expectations, and that you found it difficult to get in touch with us. We understand how frustrating this can be and will pass your comments on to the relevant team for review.