The shopping time was fine but should offer customers to return with their chosen shipper. 27$ is way woo much. I feel that it is away to make your customers keep everything they order even if they...
Meer lezen
Izzy
Long Tall Sally
3 months ago
Thank you for your feedback. We’re pleased to hear the shipping time met your expectations, although we’re sorry to learn you were disappointed with the return costs.
We understand your concerns regarding the return fee and flexibility of return shipping options, and we appreciate you sharing how this has affected your overall shopping experience.
Your comments are valuable and will be taken into consideration as we continue reviewing our returns process and customer experience.
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
3 months ago
Poor customer service
Poor had to arrange a return via Yours company as customer services for long tall sally ignore my request for a refund nos twice
Izzy
Long Tall Sally
3 months ago
We’re sorry to hear about your experience and understand how frustrating this must have been. It’s disappointing to hear you felt your refund requests were ignored, and we appreciate you taking the time to share your feedback. Your comments regarding both the customer service and returns process will be taken on board as we work to improve our service.
0
Delen
HC
Hilary Cooper
Geverifieerd door Feefo
GBR
3 months ago
Wat Hilary Cooper zei over Long Tall Sally:
Returns policy
Very poor as I explained in another of hyour boxes
Izzy
Long Tall Sally
3 months ago
We’re sorry to hear you were disappointed with the returns policy and appreciate you taking the time to share your feedback. We understand your frustration and will take your comments into consideration as we continue to review and improve our service.
0
Delen
MJ
Marie Johansen
Geverifieerd door Feefo
DNK
3 months ago
Wat Marie Johansen zei over Long Tall Sally:
Great
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
3 months ago
Easy wear dress
Ordering was straight forward and I was kept updated re delivery.
Simple process to return
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
3 months ago
So disappointing
Shipping and return costs seemed excessive for a lightweight outfit. I won't be ordering ftom them again.
Izzy
Long Tall Sally
3 months ago
We’re sorry to hear the shipping and return costs left you disappointed. We understand how frustrating it can feel when fees seem high, especially for a lightweight item. Your feedback is valuable and will be taken into consideration as we continue reviewing our pricing and policies to improve the overall shopping experience.
0
Delen
KH
Kym Hyson
Geverifieerd door Feefo
AUS
3 months ago
Wat Kym Hyson zei over Long Tall Sally:
Quick delivery.
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
3 months ago
Lovely dress
Good
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
3 months ago
Love LTS
Service
The service was great, had a problem with Evri collecting my return and they helped me sort it. No problems.
We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.
Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.