Chlorine bucket was open and spilled all over the shipping box. Could be that they use the worst shipper who always breaks stuff or just poor packaging. The tabs were not only broken from their...
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Rachel Jennetti
Poolsupplies.com
3 years ago
Hello! We're so sorry your chlorine container was broken in transit! While this can happen with any shipping service, we try our best to package items safely so that there is a low chance of this happening. We would love to help you with your order. Please contact us at 1.800.356.3025 or support@poolsupplies.com Monday-Thursday 8 am-8 pm, Friday 8 am - 7 pm, or Saturday & Sunday from 9:30 am - 5:30 pm EST for assistance. Thank you for your feedback!
Productbeoordelingen
Rachel Jennetti
Poolsupplies.com
3 years ago
We're so sorry that your Chlorine tablet container broke in transit. We would like to assist you with your order. Please contact our customer service experts at 1.800.356.3025 or support@poolsupplies.com Monday-Thursday 8 am-8 pm, Friday 8 am - 7 pm, or Saturday & Sunday from 9:30 am - 5:30 pm EST for help with your order. Thank you!
Service was fine as I did the ordering myself but the liner is horrible quality wise I have a overlap and it’s so thin
Rachel Jennetti
Poolsupplies.com
3 years ago
Hello! We're sorry you are experiencing this issue. We encourage you to contact our customer support team for help. They can be reached at 1.800.356.3025 or support@poolsupplies.com Monday-Thursday 8 am-8 pm, Friday 8 am - 7 pm, or Saturday & Sunday from 9:30 am - 5:30 pm EST. Thank you for your feedback!
Productbeoordelingen
Rachel Jennetti
Poolsupplies.com
3 years ago
Hello! We're sorry your order didn't meet expectations. This sounds like a serious issue, and we would like to resolve it. Please contact customer service at 1.800.356.3025 or support@poolsupplies.com Monday-Thursday 8 am-8 pm, Friday 8 am - 7 pm, or Saturday & Sunday from 9:30 am - 5:30 pm EST at your earliest convenience. Thank you for your feedback!
I called because FedEx lost my steps, I called and they Re shipped new steps. However FedEx has still not delivered them as package went from “arriving today” to “pending” with no expected delivery...
We were happy with the price and the shipping time as we wanted our order timely. Unfortunately it was “on the truck and out for delivery “ and didn’t show up until 2 days later. I know this was not...
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Tyler Jones
Poolsupplies.com
3 years ago
Thank you for choosing PoolSupplies.com and for leaving this honest review, Nancy. We will pass this information on, thank you.
Productbeoordelingen
Datum van aankoop: 07/06/2023
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Geverifieerd door Feefo
3 years ago
Provided product I was looking for at a great price
Tyler Jones
Poolsupplies.com
3 years ago
That is great to hear! Thank you for choosing PoolSupplies.com
Productbeoordelingen
Tyler Jones
Poolsupplies.com
3 years ago
Please let us know if you need help with anything!
Great service and timely delivery. Perfect experience.
Tyler Jones
Poolsupplies.com
3 years ago
All things we love to hear, Kim! Thank you for the kind words and for choosing PoolSupplies.com.
Productbeoordelingen
Tyler Jones
Poolsupplies.com
3 years ago
That is great to hear!
Datum van aankoop: 06/06/2023
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
3 years ago
I was in the market for a above ground pool ladder and saw the one I purchased at a reasonable price , only thing is that after putting in pool it seemed to be not as sturdy or more stable than I...
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Tyler Jones
Poolsupplies.com
3 years ago
Please let us know if you need any assistance and we would love to help! Thank you for choosing PoolSupplies.com.
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We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
