Fast service & delivery but NOT the product/item you have advertised & that I ordered. Very poor quality!!
Rachel Jennetti
Poolsupplies.com
2 years ago
Hi Brenda! We apologize for the inconvenience. We would love to help you resolve this issue. Please contact our team of customer support experts at 1.800.356.3025 or support@poolsupplies.com Monday-Thursday 8 a.m.-8 p.m., Friday 8 a.m. - 7 p.m., or Saturday & Sunday from 9:30 a.m. - 5:30 p.m. EST for assistance. Thank you for your feedback.
BC
Brenda Calhoun
2 years ago
Comment not going through
Productbeoordelingen
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Rachel Jennetti
Poolsupplies.com
2 years ago
Hi Brenda! We apologize for the inconvenience. This is not a typical experience with our Unsinkable Molly Brown float and we apologize for the mishap. The customers' bank must process all refunds which may take up to five days to be shown on your account, similar to all retail experiences. We apologize you felt your experience was less than satisfactory, and we hope you have a fantastic day. Happy swimming!
I love your company!! Your products sell themselves. I have purchased a good amount of chemicals and pool lights. I have watched YouTube examples on how to do this and that which helped me a great...
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Tyler Jones
Poolsupplies.com
2 years ago
Thank you so much for being a loyal customer! It means a lot to us. We truly appreciate it.
Productbeoordelingen
Tyler Jones
Poolsupplies.com
2 years ago
Our chlorine tablets are individually wrapped to try contain the full chlorine tablet if any were to chip off during transport. This ensures you are always putting the correct amounts in your pool. This is still a fantastic suggestion and we are constantly looking for ways to improve! Thank you for this feedback.
Tyler Jones
Poolsupplies.com
2 years ago
Thank you so much for choosing PoolSupplies.com. Please let us know if you have any questions.
Thank you for the great feedback! Please let us know if you have any questions.
Productbeoordelingen
Tyler Jones
Poolsupplies.com
2 years ago
Perfect! All things we love to hear.
Datum van aankoop: 19/11/2023
0
Delen
CH
Christy Hockaday
Geverifieerd door Feefo
2 years ago
Wat Christy Hockaday zei over Poolsupplies.com:
Pool cover was as advertised. It arrived earlier than expected. So far it's been an excellent product. Will see how it hold up this winter. Would definitely order here again.
Tyler Jones
Poolsupplies.com
2 years ago
We take pride in our fast shipping speeds! Thank you for the kind words.
Productbeoordelingen
Tyler Jones
Poolsupplies.com
2 years ago
Thank you for taking the time out to leave this honest feedback!
Datum van aankoop: 09/11/2023
0
Delen
RM
Robert Munro
Geverifieerd door Feefo
2 years ago
Wat Robert Munro zei over Poolsupplies.com:
Item came two days later than delivered time told. Other than that. I got my filter and a week later about to install it. We shall see !!!?
Tyler Jones
Poolsupplies.com
2 years ago
Thank you for this honest feedback! Please let us know if you have any other questions.
Productbeoordelingen
Tyler Jones
Poolsupplies.com
2 years ago
Please let us know if you need help with anything!
Was having a little complication with ordering. I called on a Sunday around 2-3 o’clock. I was serviced right away! I purchased a diving board cover and it came in a few days! I will be ordering from...
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Tyler Jones
Poolsupplies.com
2 years ago
We love our customer service team! Thank you so much for leaving this great feedback.
We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.
Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
