Brilliant service. Delivered on time but when we decided that the size was wrong a new order was processed immediately and arrangements made to pick and deliver were swift with great communication.
...
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Dave
JB Furniture
7 years ago
Dear Mr Munro,
Thank you for your 5 star rating, we are delighted to hear you are happy with your Kimberley furniture and the service you received from our sales and delivery teams. We hope you enjoy your new garden furniture.
Firstly, it was a Weymouth sofa
set and not the Hawaii sofa set.
Enjoyed my visit to your Ossett showroom,very quirky. Lesley and her tape measure were invaluable(thank you Lesley)
I received a phone...
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Dave
JB Furniture
7 years ago
Dear Mr Foster,
Thank you for taking time to give feedback, we are very pleased to hear you are happy with your Weymouth sofa set and all the help you received from Lesley and our friendly delivery team. Thanks also for pointing out an administration error in our system. We hope you enjoy your Weymouth furniture for many years to come.
Datum van aankoop: 02/05/2019
0
Delen
TC
Trusted Customer
Geverifieerd door Feefo
7 years ago
Wat Trusted Customer zei over JB Furniture:
Friendly staff and a great range to choose from, we bought a dinning set a couple of years ago and have recently bought a corner sofa set to match.
Excellent quality product, and also had bespoke...
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Dave
JB Furniture
7 years ago
Dear Mr Challis,
Thank you for taking time to give feedback, we are delighted to hear you are happy with your second purchase from JB furniture. Thanks in advance for any future recommendation and we hope you enjoy your Barcelona corner set for many years to come.
Really helpful and knowledgeable staff helped us make the right choice. Moving stock from their other warehouse so we could compare the differences between the two suites we liked. Thank you it now...
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Dave
JB Furniture
7 years ago
Dear Customer,
Thank you for taking time to give feedback, we are very happy to hear you enjoyed your visit to store finding our staff helpful and knowledgeable. Here's hoping for a long hot summer so you can enjoy your new Bali furniture.
When visiting their showroom in Newcastle we were given very good and helpful advice by Dianne and not put under any pressure to buy.
When the furniture was delivered, John could not have been any...
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Dave
JB Furniture
7 years ago
Dear Mr & Mrs Johnson,
Thank you for your 5 star rating, we are delighted to hear you are happy with your new furniture. Here at JB furniture we always strive to offer first class customer service to all our customers, we will pass on your very kind comments to both our sales and delivery teams. We hope you enjoy your Bari furniture for many years to come.
Helpful service without being pushy, no lingering hard sell salesmen but regularly checked to see if you needed anything. Lots of choice and even put a delivery on for bank holiday Monday...
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Dave
JB Furniture
7 years ago
Dear Customer,
Thank you for taking time to write a review, we are really please to hear you are happy with your Oxford corner set along with the helpful service you received from our sales and delivery teams. We hope you enjoyed the sunshine.
The staff were really helpful when needed but not standing over you. Their suggestions assisted in us making a decision and were very patient.
Dave
JB Furniture
7 years ago
Dear Mr Robson,
Thank you for your 5 star rating, we are really pleased to hear you are happy with your Catania furniture along with the service you received in store. We hope you enjoy your new furniture.
Excellent service, only one gripe. When cover delivered separately, they couldn't tell us morning or afternoon, so we had to stay in all day. In this day and age surely am or pm notification is...
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Dave
JB Furniture
7 years ago
Dear Mrs Hardcastle,
Thank you for taking time to give feedback, we are pleased to hear that overall you were happy with our service and your Ascot furniture. I will pass your comments regarding delivery to our delivery team, feedback helps us maintain and improve our very high standards of customer service.We hope you enjoy your new furniture for many years to come.
Excellent service from start to finish! So much choice in the showroom and really helpful staff! Delivery efficient and any questions that we asked after delivery were sorted out promptly!
Delighted...
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Dave
JB Furniture
7 years ago
Dear Mrs Bray,
Thank you for taking time to give feedback, we are delighted to hear you are happy with your Oxford corner dining set along with the service you received from our sales and delivery teams. We hope you enjoy your Oxford furniture for many years to come.
Datum van aankoop: 17/04/2019
0
Delen
TC
Trusted Customer
Geverifieerd door Feefo
7 years ago
Wat Trusted Customer zei over JB Furniture:
From the moment you walk in welcoming, helpful and plenty of good advice on what would fit all of the staff from showroom to delivery were excellent
Dave
JB Furniture
7 years ago
Dear Mrs Taylor,
Thank you for your 5 star rating, we are really pleased to hear you are happy with your Luca furniture, we will pass on your kind comments to both our sales and delivery teams. We hope you enjoy your new furniture for many years to come.
Onze onafhankelijke prijzen erkennen de topmerken op het gebied van klantenservice. De winnaars worden bepaald op basis van de beoordelingen die ze van hun klanten krijgen.
We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.
Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
