Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

Lumina Energy Beoordelingen

https://www.luminaenergy.co.uk/

UITZONDERLIJK

At Lumina Energy our mission is to help your company manage its business energy more effectively and efficiently.

Service

beoordelingen in het afgelopen jaar

Alle 107 beoordelingen worden weergegeven

Betrouwbare klant

Geverifieerd door Feefo

1 year ago

Very persistent salesman, but he did provide the information.

I have given Ian four stars, however I would say that he was very persistent with his calls to the point of pestering. There was one day when I had to ask him to stop calling because I was very...

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Customer Support

Lumina Energy

1 year ago

Thank you for taking the time to share your feedback. We’re glad to hear that Ian was able to provide you with the information you needed, and we truly value your 4-star rating. We apologise if our persistence felt overwhelming at times—it’s always our goal to be proactive and responsive without causing inconvenience. We appreciate you highlighting this, as it helps us ensure our approach is as considerate as possible while still providing excellent service. Thank you again for your feedback and if you have any questions at any time or require assistance, please don’t hesitate to reach out.

Betrouwbare klant

Geverifieerd door Feefo

1 year ago

Simon has been brilliant, not pushy. Excellent engagement and follow through.

Broadwater Sports Club Ltd

Geverifieerd door Feefo

Godalming

1 year ago

Wat Broadwater Sports Club Ltd zei over Lumina Energy:

Excellent Service

Sensible & good advice based on market prices available

Customer Support

Lumina Energy

1 year ago

Thank you for your great feedback. We look forward to working with you again in the future.

Betrouwbare klant

Geverifieerd door Feefo

1 year ago

Customer Support

Lumina Energy

1 year ago

Thank you very much for your review. We look forward to working with you again in the future.

Avenue Shanklin

Geverifieerd door Feefo

shanklin

1 year ago

Wat Avenue Shanklin zei over Lumina Energy:

excellent

excellent as always

Customer Support

Lumina Energy

1 year ago

Thank you very much for your feedback, we look forward to working with you again in the future.

B H & P Direct Mail Ltd

Geverifieerd door Feefo

2 years ago

Betrouwbare klant

Geverifieerd door Feefo

2 years ago

Customer Support

Lumina Energy

2 years ago

Thank you very much for your 5 star review. We look forward to working with you again in the future.

Betrouwbare klant

Geverifieerd door Feefo

2 years ago

Saved from Utility Warehouse.

Excellent so far. Will be better able to comment when smart meter installed and working and first bill is received.

Customer Support

Lumina Energy

2 years ago

Thank you so much for your feedback. We look forward to working with you.

DJ Hopper T/A Culi Computers

Geverifieerd door Feefo

Tunbridge Wells

2 years ago

Betrouwbare klant

Geverifieerd door Feefo

2 years ago

Always helpful

Simon is always really helpful.

Customer Support

Lumina Energy

2 years ago

Thank you very much for your feedback and kind words about our Account Manager, Simon. We look forward to working with you again.

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