Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

Lumina Energy Beoordelingen

Alle 107 beoordelingen worden weergegeven

Ship on Shore

Geverifieerd door Feefo

Sheerness

1 year ago

Wat Ship on Shore zei over Lumina Energy:

Sally Paterson

Sally has looked after our contracts for years always there to help and support us.

Customer Support

Lumina Energy

1 year ago

Thank you very much for your feedback regarding our energy consultant Sally. We're so pleased you are happy with the support you received. We look forward to continuing working with you.

Tech Reline Ltd

Geverifieerd door Feefo

Tunbridge Wells

1 year ago

Wat Tech Reline Ltd zei over Lumina Energy:

Techreline renewal

As always, good service, accurate information and pleasant friendly interaction

Customer Support

Lumina Energy

1 year ago

Thank you very much for your feedback. We're pleased you were happy with our service to you. Look forward to working with you again in the future.

Mr Andre Whelan T/A Whelans

Geverifieerd door Feefo

Blue Town

1 year ago

Wat Mr Andre Whelan T/A Whelans zei over Lumina Energy:

Amazing service as always

Once again the year/years have flown by and our energy supplier told us our contracts were coming to an end, which was passed onto our agent Sally and just like previous times it was dealt with...

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Customer Support

Lumina Energy

1 year ago

Thank you once again for your feedback on our service and working with our fantastic energy consultant Sally, we will pass this feedback on. We look forward to working with you again!

JE North TA Masons

Geverifieerd door Feefo

Abingdon

1 year ago

Wat JE North TA Masons zei over Lumina Energy:

Being made to feel comfortable with Lumina and Holly

Always nice to speak to someone who understands what you are looking for and can understand your personal requirements. Right from the start speaking to Holly felt so much different to the normal...

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Customer Support

Lumina Energy

1 year ago

Thank you very much for your feedback especially about our brilliant Account Manager, Holly. We are so pleased you were happy with the solutions she found and the quality of our service. We look forward to working with you again in the future.

Betrouwbare klant

Geverifieerd door Feefo

1 year ago

Very Good

Customer Support

Lumina Energy

1 year ago

Thank you very much for your feedback. We look forward to working with you again in the future.

Betrouwbare klant

Geverifieerd door Feefo

1 year ago

Outstanding job

Andrew always been helpful and on point when it comes to find the bed prices. He is at the end of an email always.

Customer Support

Lumina Energy

1 year ago

Thank you very much for your feedback, particularly for our Account Manager, Andrew. We look forward to working with you again in the future.

Keystone Restoration Ltd

Geverifieerd door Feefo

Longfield, Kent

1 year ago

Wat Keystone Restoration Ltd zei over Lumina Energy:

Very Helpful and professional

Elle-Mae was very helpful and answered all my queries. Elle-Mae was very patient and happily sent over alternative quotations or amendments as per my requests. Very professional and guided me through...

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Customer Support

Lumina Energy

1 year ago

Thank you for your feedback, especially for our energy consultant Elle-Mae. We're so pleased you are happy with the support you received. We look forward to working with you again in the future.

John C Craddock

Geverifieerd door Feefo

Freshwater

1 year ago

Wat John C Craddock zei over Lumina Energy:

Reliable and genuine.

Sally has always been very helpful and genuine. She always replies to any queries we have had and has never failed to answer any.

Customer Support

Lumina Energy

1 year ago

Thank you for your feedback and sharing your experience of working with our energy consultant Sally. We look forward to working with you again in the future.

THE GROUNDWORK SOUTH TRUST LIMITED

Geverifieerd door Feefo

Uxbridge

1 year ago

Wat THE GROUNDWORK SOUTH TRUST LIMITED zei over Lumina Energy:

Simon is excellent

Simon is fair and has offered has a good range of quotes to choose. The also highlighted any pitfalls and after sale care was brilliant too.

Customer Support

Lumina Energy

1 year ago

Thank you for your feedback and sharing your experience of working with us, particularly our Account Manager, Simon. We look forward to working with you again in the future.

DELRON SERVICES LIMITED

Geverifieerd door Feefo

Maidstone

1 year ago

Wat DELRON SERVICES LIMITED zei over Lumina Energy:

Super helpful, thank you!

Sally has always been super helpful since we started using Lumina about 18 months ago. There has never been any "pestering", unlike other energy brokers. We would happily recommend their service to...

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Customer Support

Lumina Energy

1 year ago

Thank you very much for your feedback regarding our energy consultant Sally and her service to you for your energy contract. We look forward to working with you again in the future.

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