Appalling communications. They don't reply to phone call queries and don't trust them to do what they say they will have done.
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have.
Productbeoordelingen
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have”
Datum van aankoop: 02/02/2021
0
Delen
MT
Mr Martin Tonks
Manchester
5 years ago
Wat Mr Martin Tonks zei over Fresh Insurance Services:
Appalling communications. I have had an ongoing dispute re the settlement exclusion in my policy for a number of years now. I forwarded a structural survey to Fresh to forward to the insurance...
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Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have.
Productbeoordelingen
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have.
Datum van aankoop: 02/02/2021
0
Delen
MB
Mrs Sylvia Bickerton
Warrington
5 years ago
Wat Mrs Sylvia Bickerton zei over Fresh Insurance Services:
As usual, a first class service. Always extremely polite and helpful.
Productbeoordelingen
Datum van aankoop: 30/01/2021
0
Delen
MN
Mr Charles Newbury
5 years ago
Wat Mr Charles Newbury zei over Fresh Insurance Services:
phoned about cost of insurance as cheaper for a new customer than for me who was renewing for a third time and have not claimed. Phoned but received a curt 'take it or leave it' reply from your...
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Sarah
Fresh Insurance Services
5 years ago
Thank you very much for your feedback. At Fresh we always try and ensure that both our existing customers and new customers receive the best price available unique to their circumstances. I understand that the discrepancy was caused by mismatched details between the web and telephone quotation you received. This has now been rectified and I believe you have now received the correct price for your policy.Thank you for renewing with us and I hope you give us the opportunity to get this right first time for you next year.
Productbeoordelingen
Sarah
Fresh Insurance Services
5 years ago
Thank you for renewing with us again this year.
Datum van aankoop: 27/01/2021
0
Delen
Betrouwbare klant
5 years ago
They were responsive and addressed my issues well
Productbeoordelingen
Datum van aankoop: 28/01/2021
0
Delen
MM
Mr & Mrs Mitchell
Staffoed
5 years ago
Wat Mr & Mrs Mitchell zei over Fresh Insurance Services:
100% assistance with all queries. The staff went the extra mile in dealing with problems. I would recommend Fresh Insurance to all friends and relatives.
Productbeoordelingen
Datum van aankoop: 27/01/2021
0
Delen
Betrouwbare klant
5 years ago
Excellent customer service
Productbeoordelingen
Datum van aankoop: 22/12/2020
0
Delen
Betrouwbare klant
5 years ago
Quick efficient service.
Productbeoordelingen
Datum van aankoop: 26/01/2021
0
Delen
MM
Mr Trevor Maybourne
5 years ago
Wat Mr Trevor Maybourne zei over Fresh Insurance Services:
We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.
Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
