I have used Fresh for several years now. Living in a non standard property the have always found me the lowest prices. This year, they did as promised and matched a lower price I’d found. I can’t...
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Productbeoordelingen
Datum van aankoop: 07/02/2021
0
Delen
MB
Mr Paul Bown
5 years ago
Wat Mr Paul Bown zei over Fresh Insurance Services:
The Customer Advisor didn't seem too enthusiastic, but overall he was helpful.
Productbeoordelingen
Datum van aankoop: 05/02/2021
0
Delen
Betrouwbare klant
5 years ago
Suffices, but where premiums change significantly there is no explanation or comparatives provided. Auto-renewal is, in my opinion, not necessarily in the customer's interest
Sarah
Fresh Insurance Services
5 years ago
Thank you for your feedback. We value all customer feedback and will share your comments internally with the various relevant teams.
Productbeoordelingen
Sarah
Fresh Insurance Services
5 years ago
Thank you for your feedback. We will share this feedback internally with the relevant teams.
Datum van aankoop: 06/02/2021
0
Delen
MJ
Mr Gordon Jones
Barnard Castle
5 years ago
Wat Mr Gordon Jones zei over Fresh Insurance Services:
Not received promised refund from change over from one house policy to new house policy over a month now
Sarah
Fresh Insurance Services
5 years ago
Thank you for providing feedback to us. I understand that you have now confirmed that your refund has been received. I am sorry that there was a delay in you receiving this and that you had to contact us again. We have taken your feedback on board and will look to see how we improve this ongoing. If there is anything else at all we can help with please do let us know.
MJ
Mr Gordon Jones
5 years ago
Yes finally received refund and more than expected so delighted with attitude of staff on phone response
Productbeoordelingen
Sarah
Fresh Insurance Services
5 years ago
Thanks for your great feedback to our policy and prices.
MJ
Mr Gordon Jones
5 years ago
Great attitude by staff on phone, polite and went the extra mile
Datum van aankoop: 21/12/2020
0
Delen
MW
Mr Hugh Watt
5 years ago
Wat Mr Hugh Watt zei over Fresh Insurance Services:
When renewing my home building insurance the Fresh team were really helpful, friendly and they helped me get the same deal as the previous year, which I was really glad about.
Productbeoordelingen
Datum van aankoop: 05/02/2021
0
Delen
Betrouwbare klant
5 years ago
The lady on the other end of the phone gave me an easy to understand and well reasoned protocol for subsidence insurance of buildings following work done on them. I have been having a lot of issues...
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Productbeoordelingen
Datum van aankoop: 04/02/2021
0
Delen
MT
Mr Stephen Tarry
5 years ago
Wat Mr Stephen Tarry zei over Fresh Insurance Services:
We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.
Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.