Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

Directline Flights Beoordelingen

https://www.directline-flights.co.uk

Directline Flights have been helping customers to compare and book flights since 2007.

Service

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beoordelingen in het afgelopen jaar

Alle 17,581 beoordelingen worden weergegeven

Betrouwbare klant

5 years ago

It was good service only issue I had was I made a mistake with my date - tried to change straightaway but was charged for changers - I felt very disappointed by this as I would have thought I could...

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Sara Bradley

Directline Flights

5 years ago

Dear Mrs T Thank you for your feedback. I have checked your booking and can see that Ryanair charged you to make these corrections to your booking. Sadly Ryanair never corrects bookings free of charge. If we can help you with any other aspect of your booking please do let us know. Best regards Katie Directline Flights Customer Service Team.

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MT

Ms Tinson

London

5 years ago

Wat Ms Tinson zei over Directline Flights:

I had to change my bookings and had great assistance

Yrs, I would recommend Directline Flights again. I had great help from your assistant named Angie. It was also very pleasant to be able to make changes over the phone with her.

Sara Bradley

Directline Flights

5 years ago

Dear Ms T. Thank you for your lovely feedback. I will make sure that this is passed on to Angie, she will be thrilled. Best regards Katie Customer Service Team.

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MF

Mr Finney

5 years ago

Wat Mr Finney zei over Directline Flights:

By God,s grace I will use you again in the future.

All staff that i spoke to were must helpful. had the patience to help a 83 year old and made the whole so easy. My thanks. Bob Finney

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MH

Mr Hacking

Nelson

5 years ago

Wat Mr Hacking zei over Directline Flights:

Never used Direct before but will I the future.

Yes I would Recommend Driectling and use them again thankyou

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MR

Mr Roberts

5 years ago

Wat Mr Roberts zei over Directline Flights:

Ryanair have told us that you are unauthorised to handle bookings for them and that puts us to a lot us extra work and time. Either get authorised or get out!!💩

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MB

Mrs Bayliss

5 years ago

Wat Mrs Bayliss zei over Directline Flights:

Efficient and I would use them again

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Betrouwbare klant

5 years ago

Simple to use

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Betrouwbare klant

5 years ago

Effectifs ticket purchase.

Online payment failed but your telephone back up sorted it.

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MT

Mrs Twitchen

5 years ago

Wat Mrs Twitchen zei over Directline Flights:

Excellent.

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MM

Mr Mclellan

5 years ago

Wat Mr Mclellan zei over Directline Flights:

I had a query about baggage which was very promptly answered.

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