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The Cumberland Beoordelingen

Beoordeeld
Uitzonderlijk

Kinder Banking - It's In Our Nature

Service
4.8
/5
Product
4.8
/5

5

4

3

2

1

2,153

192

33

17

20

2,415

beoordelingen in het afgelopen jaar

Alle 12,559 beoordelingen worden weergegeven
Betrouwbare klant
9 hours ago
Datum van aankoop: 05/09/2025
Great customer service
Emma was great, patient and very helpful.
0
Delen
MW
Mrs Whitehead
Carnforth
9 hours ago
Datum van aankoop: 05/09/2025
Wat Mrs Whitehead zei over The Cumberland:
Friendly and professional staff.
Very friendly and professional staff. Easy to talk to and explained the process of openning an account.
0
Delen
Betrouwbare klant
9 hours ago
Datum van aankoop: 05/09/2025
I'm cool
Very nice.
0
Delen
Betrouwbare klant
14 hours ago
Datum van aankoop: 04/09/2025
Excellent service and advice
0
Delen
Betrouwbare klant
22 hours ago
Datum van aankoop: 03/09/2025
Helpful, pleasant, informative
0
Delen
Betrouwbare klant
22 hours ago
Datum van aankoop: 01/09/2025
very good information received from personnel.
0
Delen
Betrouwbare klant
1 day ago
Datum van aankoop: 05/09/2025
Wonderful service
Absolutely marvelous understood everything from Diane
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DianeS
The Cumberland
19 hours ago
Thank you for leaving such a positive review, we really do value your feedback. Customer Experience is our priority and we are delighted that you have been so happy with the service provided. Thank you Diane
0
Delen
Betrouwbare klant
1 day ago
Datum van aankoop: 05/09/2025
Excellent service
Always very good helpful and friendly. They were very informative, told us the information we needed. It’s always a pleasure visiting Kendal branch. Your advisor from Carlisle was very helpful and...

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SusanD
The Cumberland
17 hours ago
thank you for leaving such a positive review Mr Parr, we really do value your feedback. Customer Experience is our priority and we are delighted that you have been so happy with the service provided.
0
Delen
Betrouwbare klant
1 day ago
Datum van aankoop: 05/09/2025
Service was quick efficient and cheerfully carried out. As I was dealing with transferring an account on maturity from another provider, I will only know if this has happened correctly when the...

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0
Delen
Betrouwbare klant
1 day ago
Datum van aankoop: 05/09/2025
Incredible Service
Absolutely incredible, had a fantastic experience when sorting out my mortgage
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Ella Barker
The Cumberland
19 hours ago
thank you for leaving such a positive review, we really do value your feedback. Customer Experience is our priority and we are delighted that you have been so happy with the service provided.
0
Delen
Over The Cumberland
As a cornerstone of the Cumbrian landscape for over 170 years The Cumberland is one of the region’s most familiar and trusted businesses. We’re here to create a banking experience that’s kinder to people and planet. Our business is to help people realise and achieve their financial goals. Whether it’s looking for that first place of your own, more space for your growing family, or a change of lifestyle and the challenge of running your own hospitality business, our experts can support you with straight-forward advice and an award-winning range of mortgages. We aim to provide exceptional customer experiences, and working with Feefo helps us to understand whether we’re making this happen. Thanks to all our customers who have provided us with feedback to help us continue to improve our business and help us deliver ‘kinder banking’.
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Cumberland House, Cooper Way, Carlisle, Cumbria, CA3 0JF, United Kingdom
Award

Feefo Trusted Service Awards

Onze onafhankelijke prijzen erkennen de topmerken op het gebied van klantenservice. De winnaars worden bepaald op basis van de beoordelingen die ze van hun klanten krijgen.

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Over The Cumberland
As a cornerstone of the Cumbrian landscape for over 170 years The Cumberland is one of the region’s most familiar and trusted businesses. We’re here to create a banking experience that’s kinder to people and planet. Our business is to help people realise and achieve their financial goals. Whether it’s looking for that first place of your own, more space for your growing family, or a change of lifestyle and the challenge of running your own hospitality business, our experts can support you with straight-forward advice and an award-winning range of mortgages. We aim to provide exceptional customer experiences, and working with Feefo helps us to understand whether we’re making this happen. Thanks to all our customers who have provided us with feedback to help us continue to improve our business and help us deliver ‘kinder banking’.