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The Cumberland Beoordelingen

Beoordeeld
Uitzonderlijk

Kinder Banking - It's In Our Nature

Service
4.8
/5
Product
4.8
/5

5

4

3

2

1

2,101

191

30

17

17

2,356

beoordelingen in het afgelopen jaar

Alle 12,389 beoordelingen worden weergegeven
Betrouwbare klant
9 hours ago
Datum van aankoop: 15/08/2025
Very helpful staff explained everything clearly
0
Delen
MS
Mrs Smitham
Workington/Carlisle
16 hours ago
Datum van aankoop: 15/08/2025
Wat Mrs Smitham zei over The Cumberland:
Fantastic service and stress free
I have had such a smooth and great service. Re mortgaging can be stressful but not this time with Jess. I've been kept informed and things have happened so quickly.
0
Delen
Betrouwbare klant
19 hours ago
Datum van aankoop: 14/08/2025
Sophie was lovely and explained everything to me even though I had a good idea of what I wanted. We managed to have a chat about dogs too ! All in all a very positive meeting.
0
Delen
Betrouwbare klant
20 hours ago
Datum van aankoop: 14/08/2025
Very good
Very helpful lexi was a very nice girl was very informative
0
Delen
Betrouwbare klant
21 hours ago
Datum van aankoop: 14/08/2025
"Thumbs up!"
Clear options, excellent service.
0
Delen
Betrouwbare klant
1 day ago
Datum van aankoop: 14/08/2025
Process of opening an account
I have been a customer for 35 ÷ years and have always been happy with the service and their products. However, I felt the process of opening a new account was very tedious. A telephone appointment...

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0
Delen
MA
Mr Allonby
Ulverston
1 day ago
Datum van aankoop: 15/08/2025
Wat Mr Allonby zei over The Cumberland:
Opening an account.
Excellent service staff are very helpful.
0
Delen
MC
Miss Charlton
Carlisle
1 day ago
Datum van aankoop: 15/08/2025
Wat Miss Charlton zei over The Cumberland:
Staff polite could not of done more to help
0
Delen
Betrouwbare klant
1 day ago
Datum van aankoop: 15/08/2025
excellent personal service
meeting started promptly on time. The Cumberland representative explained everything carefully in detail and answered any questions I posed both confidently and clearly. At each stage in the...

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0
Delen
Betrouwbare klant
1 day ago
Datum van aankoop: 15/08/2025
Excellent
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PaulM
The Cumberland
1 day ago
Thank you for leaving such a positive review, we really do value your feedback. Customer Experience is our priority and we are delighted that you have been so happy with the service that Chris provided.
0
Delen
Over The Cumberland
As a cornerstone of the Cumbrian landscape for over 170 years The Cumberland is one of the region’s most familiar and trusted businesses. We’re here to create a banking experience that’s kinder to people and planet. Our business is to help people realise and achieve their financial goals. Whether it’s looking for that first place of your own, more space for your growing family, or a change of lifestyle and the challenge of running your own hospitality business, our experts can support you with straight-forward advice and an award-winning range of mortgages. We aim to provide exceptional customer experiences, and working with Feefo helps us to understand whether we’re making this happen. Thanks to all our customers who have provided us with feedback to help us continue to improve our business and help us deliver ‘kinder banking’.
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Cumberland House, Cooper Way, Carlisle, Cumbria, CA3 0JF, United Kingdom
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Feefo Trusted Service Awards

Onze onafhankelijke prijzen erkennen de topmerken op het gebied van klantenservice. De winnaars worden bepaald op basis van de beoordelingen die ze van hun klanten krijgen.

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Over The Cumberland
As a cornerstone of the Cumbrian landscape for over 170 years The Cumberland is one of the region’s most familiar and trusted businesses. We’re here to create a banking experience that’s kinder to people and planet. Our business is to help people realise and achieve their financial goals. Whether it’s looking for that first place of your own, more space for your growing family, or a change of lifestyle and the challenge of running your own hospitality business, our experts can support you with straight-forward advice and an award-winning range of mortgages. We aim to provide exceptional customer experiences, and working with Feefo helps us to understand whether we’re making this happen. Thanks to all our customers who have provided us with feedback to help us continue to improve our business and help us deliver ‘kinder banking’.