Charles Tyrwhitt Beoordelingen

Thank you for taking the time in leaving us feedback on your recent trip into our store. We aim to offer excellent service to all who shop with us so we are sorry that you felt uncomfortable whilst shopping with us. Looking at the footage, it seems my colleague was asked to follow you to simply ensure that you had everything you needed and were able to find the fitting rooms with no issue, however this should have been made clear to avoid you feeling uncomfortable. I apologise that this gave another impression as this is not how we want our customers to feel whilst in our store. I have passed this feedback onto the colleague mentioned and I hope this does not deter you from visiting us again in the future. Kind regards, Lewis Silk Assistant Manager Jermyn Street

Thank you so much for your very kind words on the service you received from our colleague at the Manchester store during your visit. Our store colleagues are so passionate about providing first-class service, and always putting the customer first. We hope you'll be back to see us again soon!

Many thanks indeed for the high praise on the quality and service you received from us on this purchase. We're thrilled that you have had a good experience, and hope you'll consider us again in the future.

It's wonderful to hear that you had a brilliant experience with Valentina and her team at the Southampton store! We're so pleased they were able to assist you with items on sale, measurements, and administration. We really appreciate you highlighting their hard work and look forward to welcoming you back into the store again soon.