Contacted the company to get a repair done for my pushchair. I was then told by a staff member I would likely have to pay for the repair that it was delivered to me with and when it was finally fixed...
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April
Bababing!
1 year ago
Hello, I'm sorry to hear your review below. As a company we pride ourselves on our customer service and speed of repair. After receiving your travel system, the repair team noticed that you tried to repair this yourself using unsatisfactory methods which resulted in making the original issue worse, and hence invalidated your product warranty. In normal circumstances a repair and parts charge would have been incurred, however we decided not to carry out this, and repair your travel system free of charge. Our customer service team kindly requested for you to leave a review, based on the speed and free of charge repair of which you duly obliged. I am sorry that the service you received was unsatisfactory and we will endeavor to improve this.
Productbeoordelingen
April
Bababing!
1 year ago
Thank you for your review! 😊 We’re glad to hear you enjoy the pram and find it comfortable for your baby. 👶 We’re sorry about the initial issue with the wheel but are pleased to know it was resolved quickly. 🚀
The Brown mani changing bag is really good quality and amazing when you are on the go.
It fits neatly and compact into your changing bag and also folds out to a really good size, is also wipeable.
I...
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April
Bababing!
1 year ago
Thank you so much for your feedback! 😊 We're thrilled to hear that you love the Brown Mani changing bag! 👜✨ Your recommendation means the world to us! 💖
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