Absolutely worse customer service and incorrect description of the pr9duct size. When I've asked to return it they want me to pay to return the product thats not suitable for the size they've...
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April
Bababing!
3 days ago
Hello Adnan,
Thank you for your review.
We have looked into this further and can confirm that the product description, dimensions and sizing information listed on our website is correct. The age guidance provided is intended as a general guide only, as children can vary significantly in height and build for their age.
As the item supplied matches the advertised specifications and is not faulty, return postage costs would need to be covered by the customer in line with our returns policy.
Many Thanks,
The BabaBing Team
Prompt replies, sent emails at every stage to keep me updated on arrival
Website shows products exactly how they are
Productbeoordelingen
April
Bababing!
9 days ago
Thank you for your lovely review. We are so pleased to hear you are happy with your bag and are finding all of the extra storage and pouches useful.
Many Thanks,
The BabaBing Team
Though I have not had to use any customer service on this occasion, there have been times in the past with previous products that I have contacted them. They are always polite, quick at responding,...
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April
Bababing!
9 days ago
Thank you for your detailed review and for continuing to choose Bababing for your family. We are so pleased to hear you have found the stroller lightweight, compact and easy to use.
We also really appreciate your honest feedback regarding the seat position and harness system. Customer feedback is extremely valuable to us and will be passed on to our product development team for future improvements.
Thank you again for your continued support.
Team BabaBing
We are sorry for the delay experienced with your order. This item was on pre order at the time of purchase, however we can now confirm that your order has been successfully delivered.
Kind Regards,
Team Bababing
Datum van aankoop: 02/04/2026
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Geverifieerd door Feefo
1 month ago
I’ve emailed numerous times about an item that I still haven’t received and I feel I’m been ignored
Productbeoordelingen
April
Bababing!
1 month ago
Hi there,
We are really sorry for the delay, we understand how frustrating this must have been, especially with the tracking not updating. This was due to an issue with the courier on this occasion.
We can see this has now been resolved, but if you need anything further at all, please don’t hesitate to reach out to info@bababing.com
Many Thanks,
The BabaBing Team
As yet this item has not been received, according to Evri it has been out for delivery since last thursday
April
Bababing!
1 month ago
Hello,
Thank you for your review.
We are very sorry to hear about the delay with your delivery. We have been in contact with the courier, and they have confirmed that the issue has occurred at the Evri depot.
Please be assured that we are actively liaising with Evri to ensure your parcel reaches you as soon as possible. We sincerely apologise for any inconvenience this may have caused.
If you need any further assistance or would like an update, please do not hesitate to contact us at info@bababing.com
Many thanks,
The BabaBing Team
Can’t fault the service I received! I emailed the company with my questions and they came back to me with 24 hrs. I also had a call off the company due to a delay of the new colour pram but was...
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Productbeoordelingen
April
Bababing!
3 months ago
Hello Melissa,
Thank you for this fantastic review and for your great feedback! :)
Many Thanks
The BabaBing Team
Hello Kathryn,
Thank you so much for your lovely review. We're thrilled to hear the crib has been worth the wait and that you’re enjoying both the style and practicality! Your kind words mean a lot to our team. :)
Many Thanks
The BabaBing Team
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